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The economy has shifted. The new normal is unknown. When there is clear direction on the restart, will you be ready to meet the opportunities being created, or stuck in neutral or regressing some more?  This session will introduce you to all the strategies you need to focus on in order to ensure you are ready for the reboot, renewal and growth. Your direction may not be obvious to you now, it will be at the completion of this. This is how to bring out your best, identify your new opportunities, clarify the vision and get everyone on board to accomplish it. When you are ready to get back toy6 sales and the next level of growth, this is the best way to start the planning process to ensure success. How successful are you ready to be? We go through the 26 questions that you will do later with your key staff or supporters.


  • Strategic planning
  • Employee engagement
  • Reputation management
  • Priorities
  • Managing expectations
  • Creativity 
     

  • Learn how to plan your day for new marketing strategies
  • Develop new customer service ideas to grow your business 
  • Promote the "Raving Fans" of your business to market for you 
  • Stay on top of the 3 questions to ask yourself every day to reach your goals
  • Understand how to acquire referrals and then follow up with them
  • Identify who your marketing and reputation network is and how to expand it
  •  Learn the best questions to ask anyone anytime 
     

Participants will also have a short introduction to modules on ‘Business Acceleration’, which is a common sense approach to marketing, networking, customer satisfaction with you. To improve sales, sell more. Here's how to get more customers and then use that relationship with them to be introduced to their network of potential clients. Not using your database and customer satisfaction with you is business malpractice. Learn how to 
sustain your success by “The Journey of 1,000 Calls” to expand your connections, circle of influence, reputation and ultimately your paycheck. This session comes complete with the templates after to continue to drive your success.


This will be great for individuals and organizations looking for practical and effective strategies to restart and grow their business in the new normal’. Be ready with great prepping of you, your team and your facility. This is perfect for business owners and managers, and every organization that is looking for some practical steps to engage, re-engage, inspire and motivate their leadership team and employees.


Bruce Lee has been educating and inspiring audiences with practical and proven information they can immediately implement into the personal and professional lives and for improved business growth or efficiency. A varied business and leadership background provides him proven experience that clients can relate to. The solid business background from a good cross section of industry includes: 

  • Charter Bank branch management, with special projects assigned from time to time of mortgage lending departments and seasonal savings bond drives,
  • Manager / Resident Representative for the VISA credit card Division of a legacy Bank, in charge of the entire Province of Alberta 
  • Senior marketing representative for a fully integrated Canadian oil and gas company, which included expanding the market share and building retail stations
  • Grew an executive recruiting company from three employees to over 20, and set up a remote recruiting office in England 
  • Set up, owned and managed a 24 hour a day, 365 days a year retail convenience store and gas bar business
  • As a hobby, organizes and chairs election campaign at every level of government
  • Active on several community associations in a leadership / board member role

He has been providing education keynotes, workshops and webinars all across North America full time for the past 27 years. Bruce now follows his passion – working with individuals and organizations to get the results they need to grow their careers and enhance their business success. He shares practical,  real life examples on the most current topics people need, and each presentation includes a variety of complimentary additional resources, articles and tools to support the content and measure skill levels.

The focus is on improving engagement and teambuilding with the added value of aligning corporate strategy to create high performance employees. The results are increased productivity for individuals, departments, and organizations; higher profitability; and increased customer and client satisfaction. Above all, the intent of every presentation is to ensure implementation of the ideas and strategies to move people ahead with a realizable return on their education event investment. Otherwise, why provide the training?

Clients include business, Government, education, non-profit associations and health care. 

In 2016 Bruce published his first book: Why Trust Me? Making Trust Your Competitive Edge.

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