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It is of upmost importance for a financial institution to have a trained, skilled, and qualified AML team. This webinar training will help you understand why this team is important, how you can recruit and train the team, how you can keep the team at your institution, and how the team can assist your institution with AML compliance.


  • Training front-line workers, operations and board of directors to achieve effective process implementation
  • Incorporating training techniques that are adaptable to the various learning styles of adult learners
  • Analyzing increasing regulator expectations for training programs and developing independent testing of training effectiveness
  • Answers to:
  • Where should you focus your recruitment efforts
  • Should you only recruit from schools and/or other financial institutions
  • What skills do you want to recruit
  • Types of training
  • Computer versus self-study
  • Class room training versus OJT
  • Subjects for training
  • Is good pay the only motivator
  • Is challenging work important
  • How important is room for advancement

Recruiting, training, and maintaining a well-qualified AML team provides a financial institution with the personnel resources needed to develop, institute, and manage an effective AML program. Financial institutions should hire individuals with banking and AML experience, the institutions should develop a well-defined banking and AML training program, and the institutions should take appropriate steps to ensure that the staff stays current of AML issues.

This webinar will provide you with pointers for recruiting qualified potential employees. It will discuss the types, content, and frequency of training you need to provide your employees to keep them current of AML issues, and will also discuss ways to maintain a qualified staff through good pay, a challenging work environment, and a potential for advancement.


  • BSA/AML Officers
  • Compliance Officers
  • Risk Managers
  • BSA/AML Auditors
  • Human Resource Managers
  • Bank Training Staff
  • Bank Staff Transitioning to Other Positions

Thomas E Nollner has more than 35 years of experience in financial institution supervision and consulting. Mr. Nollner spent 30 years as a National Bank Examiner for the Comptroller of the Currency where he was a safety and soundness examiner and a compliance examiner. As a safety and soundness examiner he examined national banks for capital adequacy, asset quality, management issues, earnings concerns, and liquidity funding. As a compliance examiner, he examined national banks for compliance with consumer laws and regulations such as the Truth-in-Lending Act, the Real Estate Settlement Procedures Act, the Flood Disaster Protection Act, the Community Reinvestment Act, and AML/CFT laws and regulations. His specialty was as an AML/CFT examiner, where he analyzed a bank’s AML/CFT program to ensure that it complied with applicable banking laws, rules, and regulations; he reviewed the bank’s suspicious transactions identification, monitoring, and reporting process; he traced proceeds and transactions through several layers of activity; and, he reviewed a bank’s processes and procedures to determine root causes of AML/CFT program weaknesses. Mr. Nollner currently works as a consultant for the Office of Technical Assistance (OTA), a branch of the U.S. Treasury that assists developing countries with banking issues. Mr. Nollner is assigned to the Economic Crimes Team that focused on training, assisting, and mentoring the staffs of the financial regulatory departments and financial intelligence units of various countries regarding AML/CFT compliance. In this capacity, he worked in countries such as Afghanistan, Iraq, Turkmenistan, Viet Nam, Honduras, Guatemala, Guyana, Suriname, and Argentina developing AML/CFT examination procedures, providing AML/CFT training and mentoring, and updating local AML/CFT laws and regulations.

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