Strategic Interview Techniques

The interview process has evolved due to the changing workforce and workplace.  Most interview processes are outdated and do not attract the best talent. The interview is the foundation for the hiring process and impacts whether the new hire becomes an engaged and retained employee or a costly turnover statistic.  This training will teach you how to listen to understand the priorities of each candidate, as well as their short and long-term goals.

This webinar will also address the impact of Millennials and Gen Z who are the majority in the workforce.  You will learn to address their priorities while you establish rapport and trust.  This training will also provide the ten best strategic interview questions and what they reveal. You will learn to determine the real reason someone will make a career move.  This course will address the difference between a virtual vs. in-person interview as well as the preparation needed.  Next, this training will outline how scorecards and panel interviews help remove emotion and unconscious bias from your interview process.

Next, you will learn to overcome objections you receive from prospective hires and how to effectively address questions about the flexibility offered, remote, or hybrid work arrangements.

Lastly, you will learn how to close and close a prospective hire from your first conversation to determine exactly what job offer they would accept without hesitation.

• Understand the priorities of the majority of the workforce – Millennials and Gen Z
• How your interview process is either sabotaging or enhancing your ability to attract the best talent
• Ten best questions to add to your current interviewing process
• How to eliminate surprises or problem areas by preclosing and closing throughout your process
• Overcome difficult objections and how effectively answer difficult questions
• Extend job offers that will be accepted without hesitation.

• Impact of Millennials and Gen Z on Interviewing
• How to establish candidate rapport and trust
• Ten most effective strategic interviewing questions
• What the answers to the ten questions reveal about each candidate
• What must be done in advance for a virtual interview
• Value of utilizing scorecards
• How to remove emotion and unconscious bias from the interview process
• Effectively overcome top candidate objections
• Handle questions about flexibility, remote, or hybrid work
• Determine job offers candidates will accept without hesitation

Two of the greatest problems companies worldwide are facing are the lack of engagement and retention of talent hired.  Both engagement and retention begin with the interview process.  Learning how to conduct a strategic interview can improve these two problems.
 
Many interview styles that were conducted in the past, are no longer effective.  This is especially true when interviewing Millennials and Gen Z who represent the majority in the workforce.  Top talent knows they are in demand and your interview will either decrease or increase the candidate’s interest in your company or job.
 
Virtual interviews have changed the dynamics of the interview, and if not done properly can sabotage your efforts at attracting the best talent.  You will learn how to fast-track outstanding candidates and how to align your job to the candidate’s priorities.
 
You will also learn how to effectively respond to questions about the flexibility offered and the option of working remotely or hybrid.  You will also learn how to effectively overcome the job common candidate objections.  Lastly, you will learn how to pre-close candidates from your initial contact throughout the entire process.  You will also know what job offer each candidate will accept without hesitation.

Anyone conducting interviews which include: Entrepreneurs, Hiring Managers, Human Resource Professionals, Talent Acquisition Professionals, Recruiters, or anyone within a company who interviews.

Barbara J. Bruno is recognized internationally as one of the top experts in the Recruiting and Talent Acquisition Professions. She is a speaker, author, and entrepreneur who is known for her comprehensive training which shares ideas that are easy to implement. Her mission is to help others achieve greater success.

Kogan Page Publishing of London released her award-winning book “High-Tech High-Touch Recruiting” in 2020. Barb has developed a privately labeled Career Portal to help 100% of the candidates that companies attract improve the candidate experience.

Barb was selected by LinkedIn Learning to create 17 Recruiting Courses, which have had over 2 million participants worldwide, many of which have been translated into several languages for worldwide distribution. In September 2022, Barb released a new Learning Management System (Top Producer Tutor) with video, audio, and writing tutors. Her Tutor clients have experienced improved sourcing, recruiting, engagement, and retention of top talent. She prides herself on teaching techniques that help fill open requisitions faster, and with the best talent.

Barb was the Chairman of the Board for NAPS, (National Association of Personnel Consultants) President of Indiana, and Illinois State Employment Associations, and has received numerous awards including the Lincoln, Ancil T. Brown, Woman of Achievement, and Harold B. Nelson Awards. She was also inducted into the NAPS Hall of Fame. She currently serves on the Advisory Board of the Women Business Collaborative, Chairs the Staffing Workstream, and donates her time and resources to many philanthropic endeavors.