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It’s hard to ignore today’s conversation around emotional intelligence. Studies show it is far more important to leadership success than having a high IQ. 

The term “emotional intelligence” implies the answer lies in the frontal lobe of the brain. It implies we can think our way through all our problems. Let me ask you this: when two people are yelling at each other in the hallway, meeting room, or customer counter, is the any “intelligence” going on? Of course not. 

In this fast-moving training, attorney, author, and speaker, Don Phin, will introduce us to the idea of “emotional energy.” He will help us understand the importance of the roles we play and the powerful  40| |40 Solution to “feeling” what is going on.  Don will remind us great leadership is an inside/out game! 

This is unique and insightful training because it’s not just about them… it’s about you! 


  • The conversation around emotional intelligence begins
  • The Death of Control
  • The Level Five Humble Leader
  • The stories we tell ourselves
  • Victims, villains, and heroes
  • The "Negative Hero"
  • The idea of "Emotional Energy"
  • The power of resonating at 40| |40.
  • The coax, encourage and inspire formula
  • Letting go of control
  • Becoming inclusive
  • Expectations vs. Agreements
  • Inspiring people
  • Having Faith

Here’s a sobering thought: Half of all managers and leaders are better than the other half! The greatest challenge these executives face has less to do with how smart they are and more with how well they manage their emotions. Of both themselves and the people they lead or manage. 

Unsuccessful leaders and managers generate million-dollar problems.  The exposure they generate causes lawsuits, turnover, brand damage, and a shrinking bottom line. Yet few of these executives were ever trained on how to BE as an executive. 

Since control is dead as a leadership strategy, in its place are concepts such as engagement, empowerment, inspiration, inclusion, and emotional intelligence. This is the path to great leadership today.


  • Any Leader or Manager
  • Human Resource Manager
  • Director of Human Resources
  • Human Resources Partner
  • Human Resource Consultant

Don has been a California employment practices attorney since 1983. He litigated employment and business cases for 17 years and quit once he figured out that nobody wins a lawsuit. Since leaving litigation, he has written numerous books and presented more than 500 times to executives nationwide. He loves talking about emotional intelligence and creating engaging workplaces!

Don was the founder and President of HR That Works, used by 3,500 companies and acquired by ThinkHR in January 2014. He worked there for two years as a V.P.

Now in his “wisdom-sharing years,” Don loves advising and coaching executives. He continues to inspire with his speaking and training.

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