Using Emotional Intelligence to Elevate Your Leadership

Would you like to improve your leadership influence to better navigate conflict, build team morale and increase your adaptability? The positive side effects of mastering emotional intelligence will give you those results and more. This course will provide an overview of Emotional Intelligence (EQ) and how to use it to improve your leadership effectiveness. You’ll learn the Daniel Goldman EQ basics with twists, strategies to develop EQ and how to apply EQ to increase your influence and leadership effectiveness.

• Emotional Intelligence
• Self-Awareness
• Emotional Regulation
• Social Awareness
• Relationship Management
• Influential leadership

• CEO’s
• COO’s
• VP of Human Resources
• Human Resources Directors 
• Human Resources Managers
• Human Resources Professionals
• Chief Learning Officer
• Directors
• Managers 
• Supervisors
• Project Managers
• Operations Managers
• Team Leaders

Veronica Matthews is the Founder and Chief Leadership Coach of VLM Coaching & Consulting Services, LLC. She brings over 25 years of corporate human resources experience to her work. As an Executive Coach and Corporate Trainer, Veronica supports her clients in using emotional intelligence to become more effective leaders, guiding them to embrace challenging aspects of leadership, such as managing conflict and delivering constructive feedback. 
She holds a Bachelor of Business Administration (BBA) in Business Management from Howard University and multiple human resources, leadership coaching, diversity, equity, and inclusion certifications. Veronica is dual-certified by SHRM and HRCI (SHRM-SCP and SPHR), certified in Diversity, Equity, and inclusion by the University of South Florida, and has earned her leadership coaching certification from Accomplishment Coaching, an International Coaching Federation (ICF)- certified program. 
Veronica specializes in providing one-on-one and group coaching sessions and tailored training solutions for organizational executives, leaders, and teams. Her expertise helps organizations enhance effectiveness, improve performance management, and boost employee engagement. Known for her informative, engaging, and empathetic presentation style, Veronica excels at translating complex and sensitive topics into clear, actionable insights. 
She has partnered with notable organizations such as Freddie Mac, TripAdvisor, Marriott, HP, and Rutgers University, delivering impactful coaching and training solutions that drive measurable results.
In 2022, Manage HR Magazine voted her firm one of the top 20 Leadership Development Coaching and Training organizations, and Insight Digest voted her one of the Top 15 Coaches in Washington, DC, in 2024.