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For organizations that laid off or furloughed people, there will be a trust and engagement issue when they come back. There may even be a labour shortage in some industries, and that will drag down your company’s growth, performance, and profitability. Employees are ready to leave to find a more suitable job with better pay, benefits, promotional opportunities and less risk. Solidify your business customer care reputation by having engaged, enthusiastic employees. Current and future labour shortages will continue to drag down your company’s growth, performance and profitability.


  • Be introduced to the most essential strategies coming out of the lockdown that engage, empower and motivate employees
  •  Implement the 5 fundamental qualities of leadership that inspire and engage your talent
  •  Understand what really motivates employees, how to find out and support them
  •  Model what sets exceptional leaders apart from poor performers
  •  Be aware of the 5 crushing management mistakes that stop engagement
  •  Learn the three questions to stop your good talent from leaving
  •  Adopt the '5 Questions Survey' to identify the productivity knowledge gaps in your leadership team
  •  Identify the five levels of engagement – where do you and your employees stack up?
  •  Explore the 4 Imperative to K.E.E.P. your employees and grow their capabilities - Review two self-tests on loyalty and retention  and one on how to coach and be coached
  •  Review two self-tests on loyalty and retention
  •  Use the resource that shows you how to coach and be coached
  •  Implement the one-page "Know all about your employee" form

This is your opportunity to learn the key to retaining employees and accelerating the productivity of your talent. This webinar shows you how to define and set an exciting workplace destination and define leadership attributes that focus on the importance of trust at all levels, the power of excellence, understanding how to lead and develop employees, and how to initiate creativity and continuous improvement to that will drive up customer loyalty and sales.


What do great managers know that average managers do not when it comes to employee training, retention, and motivation? Experience has shown that implementing a solid employee development process, which includes industry best practices, can drive productivity up by almost 40% at little cost. Employees work for more than just money, and you need to find out the biggest motivator. This is how to engage, inspire, educate, and empower everyone who will bring out their best every day and, at the same time, grow your company and your reputation as an employer of choice. 


Bruce Lee has been educating and inspiring audiences with practical and proven information they can immediately implement into their personal and professional lives and for improved business growth or efficiency. A varied business and leadership background provides him with proven experience that clients can relate to. A solid business background from a good cross-section of the industry includes: 

  • Charter Bank branch management, with special projects assigned from time to time of mortgage lending departments and seasonal savings bond drives,
  • Manager / Resident Representative for the VISA credit card Division of a legacy Bank, in charge of the entire Province of Alberta 
  • Senior marketing representative for a fully integrated Canadian oil and gas company, which included expanding the market share and building retail stations
  • Grew an executive recruiting company from three employees to over 20, and set up a remote recruiting office in England 
  • Set up, owned, and managed a 24-hour-a-day, 365-days-a-year retail convenience store and gas bar business
  • As a hobby organizes and chairs election campaigns at every level of government
  • Active in several community associations in a leadership/board member role

He has been providing education keynotes, workshops, and webinars all across North America full-time for the past 27 years. Bruce now follows his passion – working with individuals and organizations to get the results they need to grow their careers and enhance their business success. He shares practical, real-life examples on the most current topics people need, and each presentation includes a variety of complimentary additional resources, articles, and tools to support the content and measure skill levels.

The focus is on improving engagement and team building with the added value of aligning corporate strategy to create high-performance employees. The results are increased productivity for individuals, departments, and organizations; higher profitability; and increased customer and client satisfaction. Above all, the intent of every presentation is to ensure the implementation of the ideas and strategies to move people ahead with a realizable return on their education event investment. Otherwise, why provide the training?

Clients include businesses, Government, education, non-profit associations, and health care. 

In 2016 Bruce published his first book: Why Trust Me? Making Trust Your Competitive Edge.

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