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This training program will cover the interviewing and hiring process in six steps: understanding the organization’s culture, conducting a job analysis, developing behavior-based interview questions, recruitment strategies, interviewing and selection, and HR onboarding.

  • Avoid hiring mistakes
  • Describe organizational culture
  • Hire individuals that fit within the organization’s culture
  • Conduct a thorough job analysis
  • Write effective job descriptions and job postings
  • Develop behavior-based interview questions and selection standards
  • Determine innovative recruiting strategies

  • Prepare for the interview and conduct effective, goal-directed, and consistent interviews
  • Understand and comply with legal guidelines
  • Screen applicants
  • Make the job offer
  • Create an onboarding program that works

When you rush to hire someone simply to get the job done, or when you focus only on technical skills and not on whether someone will fit your organizational culture, you will no doubt see turnover shortly after your hire. This costs time and money, and causes frustration among employees and managers surrounding that position. It is important to hire the right person the first time.

This training program approaches the hiring process from an organizational perspective, highlighting hiring mistakes, defining organizational culture, conducting a thorough job analysis, legal guidelines to comply with, creating an onboarding program that works, and more.

  • Office assistance
  • Office managers
  • Administrators
  • Managers and supervisors
  • HR professionals
  • Hiring managers
  • Business owners
  • Recruiters

Catherine M. Mattice, MA, SPHR, SHRM-SCP is President of consulting and training firm, Civility Partners, and has been successfully providing programs in workplace bullying and building positive workplaces since 2007. Her clients include Chevron, the American Red Cross, the military, several universities and hospitals, government agencies, small businesses and nonprofits. She has published in a variety of trade magazines and has appeared as an expert in major news outlets including NPR, FOX, NBC, ABC, USA Today, Inc Magazine, Huffington Post, Entrepreneur Magazine, Washington Times, Psychology Today and Bloomberg. Catherine is Past-President of the Association for Talent Development (ATD), San Diego Chapter, and one of the founders (and current president of) the National Workplace Bullying Coalition. In his foreword to her book, BACK OFF! Your Kick-Ass Guide to Ending Bullying at Work, Ken Blanchard said it was “the most comprehensive and valuable handbook” on workplace bullying. BACK OFF, and her second book, SEEKING CIVILITY: How Leaders, Managers and HR Can Create a Workplace Free of Bullying, are both available on Amazon.

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