Creating a High Performance Team: Overcoming the Five Dysfunctions of a Team
Learn to apply Patrick Lencioni's Five Dysfunctions of a Team framework, build trust, shift team mindset, use conflict productively and plan to raise your team's performance.
Speaker
Claudette Rowley
Culture and change management consultant · Cultural Brilliance · Author of “Embrace Your Brilliance”
Overview
High-performing teams are the backbone of a company. As Patrick Lencioni, author of The Five Dysfunctions of a Team, puts it, teamwork is the last untapped resource. This 60-minute training explores the foundations of a highly functional team.
Strong teams share a commitment to self-awareness, solid relationships and accountability, which build deep trust and good results. You'll also look at team mindset, the beliefs, habits and interpretations that drive relationships, decisions and problem solving.
Many teams sweep conflict under the rug or let it turn toxic. You'll see how conflict can instead add to a team's success, and leave with a plan to raise your team's performance.
Why attend: This session gives you strategies, insights and techniques for building a high-performing team, from assessing strengths and gaps to building trust and handling conflict well. It suits supervisors, managers, team leaders, management teams, directors, VPs, CEOs and business leaders, especially in professional organizations with 50 or more employees such as financial, banking, mortgage, IT and sales-driven companies.
What’s covered
- The Five Dysfunctions of a Team framework
- Building team trust
- Identifying and shifting your team's mindset
- Managing team conflict effectively
- Creating a results-oriented team
- Defining what high performance looks like for your company
Who should attend
What you get
About the speaker
Claudette Rowley, Cultural Brilliance™ CEO, is a cultural design and change management consultant with a knack for building strategic plans and orchestrating organizational changes that boost business performance and increase employee engagement at the same time.
For the past fifteen years, Claudette has consulted, trained and coached executive leaders and management teams at Fortune 1000 companies, small businesses and start-ups to create a pro-active and innovative workplace culture that delivers outstanding results throughout all areas of an organization. Claudette is the creator of the Cultural Brilliance™ Methodology, author of Embrace Your Brilliance and co-host of the globally syndicated radio show, Cultural Brilliance™. She holds a Masters degree from the University of Michigan, is a certified coach through International Coach Federation and has trained in leading methodologies in organizational development, conflict resolution, mediation, the Predictable Success business life cycle model, and relationship systems.

