Emotional Intelligence refers to your ability to recognize and manage your own emotions, recognize, and respond to the emotions of others and build effective relationships at work. Developing self-awareness promotes increased productivity and higher job satisfaction. These changes can also lead to improved communication, increased empathy, and better interpersonal rapport and relationships.
Using practical applications of emotional intelligence concepts, you will learn how to connect better with others, manage your stress, and discovers the triggers that set you off.
WHY SHOULD YOU ATTEND?
Understanding EI and mastering the skills involving emotional intelligence will greatly help you and your team in difficult situations. The Emotional Intelligence course presented here aims to familiarize you with EI. So this course is an introduction to the field. This webinar will help you identify the practical steps you can take to recognize the 12 signs of emotional intelligence and help you to develop your emotional intelligence.
AREA COVERED
- Emotional intelligent people are self-aware and are alert to the verbal and non-verbal signals of others, ensuring that their communication skills and ability to build relationships are more effective.
- Emotional intelligence is a general set of skills that can be applied to anyone and any environment. Being able to recognize and identify your emotions, and apply skills that will help you to manage emotionally charged work situations.
- It has been shown that Emotional Intelligence, or EI can be even more critical than the power of the cognitive brain usually measured with IQ. In other words, if you want to succeed, you would be much better off working on your soft skills, empathy, communication skills, understanding others, and so on than to become better only at a specific technical skill.
LEARNING OBJECTIVES
- Introduction to Emotional Intelligence
- What is Emotional Intelligence and why should it matter?
- Recognize behaviors associated with emotional intelligence
- The 12 signs of being emotionally intelligent
- What is an emotion? And how does “Emotional Hijacking" take place?
- Self-management
- How to take advantage of the power of optimism?
- How to manage your anger effectively?
- Self-motivation: How to motivate yourself?
- Empathy: How to have empathic communication with others?
- Social awareness
- How to have effective group interactions?
- How to listen positively?
WHO WILL BENEFIT?
Anyone who wants to maximize their business relationships for continued success by increasing their self-awareness and emotional management through emotional intelligence skills.
Understanding EI and mastering the skills involving emotional intelligence will greatly help you and your team in difficult situations. The Emotional Intelligence course presented here aims to familiarize you with EI. So this course is an introduction to the field. This webinar will help you identify the practical steps you can take to recognize the 12 signs of emotional intelligence and help you to develop your emotional intelligence.
- Emotional intelligent people are self-aware and are alert to the verbal and non-verbal signals of others, ensuring that their communication skills and ability to build relationships are more effective.
- Emotional intelligence is a general set of skills that can be applied to anyone and any environment. Being able to recognize and identify your emotions, and apply skills that will help you to manage emotionally charged work situations.
- It has been shown that Emotional Intelligence, or EI can be even more critical than the power of the cognitive brain usually measured with IQ. In other words, if you want to succeed, you would be much better off working on your soft skills, empathy, communication skills, understanding others, and so on than to become better only at a specific technical skill.
- Introduction to Emotional Intelligence
- What is Emotional Intelligence and why should it matter?
- Recognize behaviors associated with emotional intelligence
- The 12 signs of being emotionally intelligent
- What is an emotion? And how does “Emotional Hijacking" take place?
- Self-management
- How to take advantage of the power of optimism?
- How to manage your anger effectively?
- Self-motivation: How to motivate yourself?
- Empathy: How to have empathic communication with others?
- Social awareness
- How to have effective group interactions?
- How to listen positively?
Anyone who wants to maximize their business relationships for continued success by increasing their self-awareness and emotional management through emotional intelligence skills.
Upcoming Webinars

Bad Standard Operating Procedures (SOPs) - Bad Training: Ga…

The Top Ten Excel Functions Everyone Should Know

Essential Metrics to Measure Accounts Receivable Health

I-9 Audits: Strengthening Your Immigration Compliance Strat…

HR Metrics & Analytics 2022: Update on Strategic Planning, …


Three Key Risk Assessments in Your ERM Program - ERM IT and…

Financial Projections for Determining Long-Term Cash Flow R…

Recent UPDATES to the Rules Stop Payments vs Unauthorized E…

Data Modelling and Analysis with Excel Power Pivot

Emotional Intelligence for Effective Working Relationships

How to Write Contracts for Procurement Professionals

Impact Assessments For Supplier Change Notices


FDA Regulation of Artificial Intelligence/ Machine Learning



Stay Interviews: A Powerful Engagement and Retention Tool

Harassment, Bullying, Gossip, Confrontational and Disruptiv…





Project Management for Non-Project Managers

EBIT/EBITDA - Understanding Your Profit and Loss Statement

FORM I-9 2022: ICE Announces New Extension Date and Require…

Establishing a Robust Supplier Management Program

With Mandatory Paid Leave Gaining Ground, Is It Time To Do …



Implementing an Effective Human Error Reduction Program

How to prepare an effective audit manual for an internal au…

Form 1099 Update 2022: Latest Forms, Rules and Reporting Re…

CMO Supplier Quality Agreements: How to Comply with new FDA…


21 CFR Part 11 - Compliance for Electronic Records and Sign…

Managing Toxic & Other Employees Who have Attitude Issues

The Importance of Packaging and Labeling in Pharmaceutical …
