Designing Employee Experiences to Build a Culture of Compliance

It’s no secret that compliance training is not often on the list of employee’s favorite activities. And the data shows that traditional compliance trainings are often not effective in achieving their primary goal of changing people’s behaviors: In fact, a recent Gallup poll found that only one in 10 employees strongly agreed that they had learned something that would change the way they work in compliance training, and only 11% said they saw a change in the behaviors of their coworkers. A people-centered approach to compliance trainings and communications can change that. By leveraging human-centered design and creating employee experiences that resonate and motivate, companies can improve team member buy in, enable behavior change and achieve better results—all while engaging employees in experiences that are meaningful (and even fun!). In this webinar, we’ll explore how you can design employee experiences that connect people to the purpose behind the regulations, provide the right tools to enable compliance, and demonstrate to employees what’s in it for them so that you can drive real behavior change and create a culture of compliance.

• Understand what motivates people to change behaviors and the change process
• Discover how to communicate compliance requirements in a way that resonates with and motivates people
• Build a toolkit to enable you to create employee experiences that enhance learning, adoption and employee engagement 
• Lean about the benefits of human-centered design and how to leverage it to increase compliance
• Analyze the current work environment and available tools to ensure that people are equipped to be compliant
• Explore ways to make compliance trainings a sought-after activity among team members

• Human-centered design
• Employee experience design
• Effective communication
• Change management
• Leading and navigating culture shifts within an organization
• Employee mindset and behavior
• Equipping people with the tools they need to comply

• People leaders in highly regulated industries, especially those in HR, Regulatory and Compliance, Change Management, Learning and Development and Organizational Management.

Rebecca Farabaugh sparks the power within people to create lighter lives by: translating complicated data into simple, actionable stories that resonate and motivate; leveraging human-centered design to help people find creative solutions to even the most complex problems; and integrating humor and joy to make meaningful work fun.

Rebecca has a master’s in marketing science and a certificate in Inclusive Leadership from the University of Pittsburgh Katz School of Business. She is a LUMA-certified practitioner of human-centered design and graduate of the EDGE Women’s Leadership Program. She has completed the Creating Star Performers Leadership course with Dr. Robert Kelly of Carnegie Mellon University as well as Leadership Essentials with Kevin Eikenberry.

Rebecca brings more than 20 years of experience in employee experience design, storytelling, marketing research and insights, and brand and marketing strategy, spending much of her career in highly regulated industries such as public utilities, health care and higher education. Today, she is a coach, speaker, facilitator, strategic and creative consultant, and business relationship builder.