Conducting Bulletproof Internal Investigations

It happens. There is an incident at your companys office and an employee files a complaint about another employee. What you do next will have an impact on the outcome of the complaint, and if done wrong, can have a disastrous impact on your company.

This training will identify the steps necessary to ensure your internal investigation is conducted fairly, impartially and as professionally as possible. In addition, retaliation claims are consistently among the greatest number of EEOC charges filed each year. We will identify the steps necessary to reduce the possibility of this type of claim.
 

WHY SHOULD YOU ATTEND?

HR professionals, risk managers, in-house counsel, business attorneys and business owners should attend this session to understand the components that make up a professional internal investigation process. This will include policy considerations, best practices and a discussion of the investigative roles played by the employee, the accused, the employer, the investigator and the manager.

AREA COVERED

• Steps to take to conduct a fair and bulletproof internal investigation
• Common mistakes and how to avoid them
• A timeline of responding to a complaint or incident
• How to train your supervisors and manager on actions to take and to avoid during and after an investigation
• Examples of investigations done right, and done wrong

LEARNING OBJECTIVES

• How to prepare for an investigation before one must be started
• Step by step process from the time of a complaint to the final resolution of the issue
• Best practices for training your supervisors to avoid a retaliation claim
• What to include in a final report
• What to tell the complaining employee after the investigation

WHO WILL BENEFIT?

• HR professionals
• HR Managers
• Directors of HR
• Business Managers
• HR Directors
• Small Business Owners
• Operations managers
• Risk managers
• In-house counsel
• Business attorneys