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We’re on a new world now creating new challenges in the way we do our work including how we welcome and engage our new hires virtually.

We have new challenges now with the pandemic - how do we onboard a new employee virtually? Onboarding virtually creates new opportunities that we may continue to use even when the pandemic is not as much of a threat. Whether you call it Onboarding, Induction, Enculturation, or New Employee Orientation (NEO), the process used to welcome and train your new employees while capturing their excitement of a new job and reducing their new job jitters is critical to their success.

Conducting the process virtually just adds a bit more innovation in providing the same information. NEO is not a one day event, but rather a process that begins after their acceptance of the job and extends through the first year of their employment. Studies show that the new arrival's primary concerns are three things my job, my boss, and my coworkers. Dealing with new employee jitters and uncertainties is a high priority in orientation programs. How long this mental mayhem lasts may depend a great deal on employee orientation.

Onboarding is a strategy and a process that extends well beyond their first day on the job. It is a critical process to get the new hire off and running in their new environment - their new virtual environment, their new virtual position, and with new virtual colleagues enabling them to enjoy their work and their employer.

Onboarding needs to include fun activities, using "buddies" to streamline the new hire's experience, beginning from the point of the job offer. All of these efforts can be done virtually. It is one of the most important elements an employer should invest in.


  • To describe onboarding tactics for virtual new hires
  • To discuss the intricacies of onboarding the new hire including such things as getting them their new computer, technology, and having a virtual lunch, and dealing with I-9s
  • To identify HR, the supervisor, and the Buddy's roles in welcoming and training the new employee to a virtual environment
  • To discuss the new employee's role in her or his orientation
  • To differentiate between the orientation to the organization and the orientation to the department
  • To assess, develop, implement and evaluate your Onboarding strategy
  • To examine virtual Onboarding best practices
  • To assess, design, and develop, implement, and evaluate your department's NEO strategy

  • Sample checklists for the manager/supervisor, HR, and the Buddy are provided
  • Tips on orienting the virtual employee
  • How to evaluate your Onboarding process
  • To discuss importance of Checklists for what to accomplish the first day, first week, first month, and the first 90 days
  • To list suggested lists and topics for the onboarding portal
  • To examine onboarding portal systems
  • To Tips on how to select and utilize a Buddy
  • Orientation Evaluation forms for the new hire, HR, the buddy, and management
  • Tips on the manager-new hire "expectations" discussion
     

  • All industries - Human Resources – generalists and managers
  • Supervisors and managers of departments or units in any industry

Dr. Susan Strauss is a national and international speaker, trainer, consultant and a recognized expert investigator on workplace and school harassment and bullying. She conducts harassment and bullying investigations and functions as an expert witness in harassment and bullying lawsuits. Her clients are from business, education, healthcare, law, and government organizations from both the public and private sector. 

Dr. Strauss also provides organizational, management, and employee development by conducting training, coaching, and facilitating workshops. She has been the Director of Training and Development and consults with a variety of organizations and industries, both large and small. Susan has also been the director of Wellness and has consulted with organizations to help them design, develop, implement and evaluate their Wellness programs. 

Susan has a doctorate in organizational leadership. She is a registered nurse, has a bachelor’s degree in psychology and counseling, a master’s degree in community health, and professional certificate in training and development. She has been involved in the harassment and bullying arena since 1985.

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