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Feedback is unreliable. It is based on what you, the rater, thinks are good or bad, positive or negative knowledge, skills or abilities. Managers believe that feedback has magical ingredients that accelerate growth. Well, no it doesn't. Learning is recognizing, reinforcing, refining what is already there. Therefore, feedback on what is already there is needed. Criticism is not feedback. Criticism assumes your way is the better way and inhibits the brain from learning. Be open to new ways and consider that you might be part of the feedback problem.


You will learn that:

  1. Feedback is subjective and unreliable
  2. Criticism is not feedback
  3. Managers are often a part of the feedback problem
  4. You must deliver positive info just as often as you deliver negative, or make a termination decisio

  • How to provide reliable feedback
  • How to deliver fair information that is received and understood
  • How and when to make a decision on a failing employee

If you want to change the way your team responds to your feedback about their, attend this webinar.


Supervisors, managers, team leaders


Wendy Sellers, MHR, MHA, SHRM-SCP,  SPHR is a Consultant, Advisor, Educator, Recruiter, Author and Disruptor with 25 years’ experience in HR, recruiting, downsizing, change management, operations, strategy, corporate culture and leadership development in all size business (local startup to global enterprise) in a wide variety of industries including healthcare, professional services, technology, manufacturing, construction, engineering, higher education, federal contractors, public safety, non-profit and government agencies (to name a few)

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