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247compliance is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program is valid for 1 PDC for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit

Feedback is unreliable. It is based on what you, the rater, thinks are good or bad, positive or negative knowledge, skills or abilities. Managers believe that feedback has magical ingredients that accelerate growth. Well, no it doesn't. Learning is recognizing, reinforcing, refining what is already there. Therefore, feedback on what is already there is needed. Criticism is not feedback. Criticism assumes your way is the better way and inhibits the brain from learning. Be open to new ways and consider that you might be part of the feedback problem.

You will learn that:

  1. Feedback is subjective and unreliable
  2. Criticism is not feedback
  3. Managers are often a part of the feedback problem
  4. You must deliver positive info just as often as you deliver negative, or make a termination decisio

If you want to change the way your team responds to your feedback about their, attend this webinar.

  • How to provide reliable feedback
  • How to deliver fair information that is received and understood
  • How and when to make a decision on a failing employee

Supervisors, managers, team leaders

Wendy Sellers is the HR Lady ® - HR Consultant. She is also a leadership coach, adjunct faculty, speaker, and an author.

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