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247compliance is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program is valid for 1 PDC for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit

Work remotely is becoming more of a norm in the tech industry. Various studies have shown that it is more difficult to get virtual teams to bond, harder for informal leaders to emerge, tougher to create genuine dialogue, and easier for misunderstandings to escalate. Leaders must deal with an array of cultural issues that can include differences in business protocol, decision-making, dealing with authority, the concept of time, negotiation styles, and the emotional reactions allowed - or expected - in a business environment. In this webinar you will learn how to communicate, establish trust and build strong working relationships

There are a couple key techniques that are specific to remote management. Trust needs to be established quickly when working with remote team members, as well as communicating expectations to collaborate towards successful outcomes. You need tools that will help you to influence others address differences and establish credibility while learning how to supervise across time zones and even cultures.

  • Dealing with real challenges from the virtual workplace
    • Unique challenges of leading a virtual, remote or dispersed team
    • Success factors for virtual teams
    • The unique role of a virtual team leader
    • Defining leadership in the virtual workplace
    • Trust and Trust Busters
  • Culture and the role it plays on a Virtual Team
    • Diversity
    • Language and Expressions
    • Cultural Differences
    • Working with Time Zones
  • Communication  Challenges
  • How to overcome them
  • Providing clear direction, clear concise
  • Setting expectation
  • Recognize Your Own Communication Style
  • Managing performance from a distance
    • Proactively managing for enhanced performance

  • Anyone who is part of a remote team or interacts virtually with team members or managers who have remote employees

Audrey Halpern is a soft skills training facilitator consultant with 20+ years of experience. Audrey’s is currently a  faculty member of American Management Association where she trains communication skills.

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