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247compliance is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program is valid for 1.5 PDC for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit shrmcertification.org.

As enterprises have been growing far and wide, often international in scope, we find ourselves as executives and managers with our talent spread farther and farther, often at dozens and hundreds of locations. How do we ‘get a better handle’ on all this?


  • By attending, you will understand how to even more effectively:
  • Boost productivity at every location
  • Significantly cut down on paperwork
  • Know offsite employees are following the rules, period, including homeoffice rules
  • Spot problems even when you’re far away.


Are you concerned about how much time and productivity your people are wasting?

What about lost energy, efficiency and effectiveness, especially because people are so “spread out”?

Would you like to tame the paper tiger’ and reduce so much needless paperwork?

Have you ever been concerned about people “following the rules” you know, out of sight, out of mind’?

Would you like to be able to more effectively spot problems, even when you are hundreds to thousands of miles away?

If you answered “yes” to any of these questions, then come laugh, listen and learn as Chris DeVany leads us all through those important topics, key questions and answers we all need to be able to address effectively to improve our team members’ and team’s performance, no matter how widely distributed everyone is!


  • >Maintain Order While Managing LongDistance
  • How to give multiple locations a business “road map” that’ll keep them headed in the right direction
  • How to create crystalclear procedures that offsite staff will follow to the letter
  • Expert insight on “friendly” competition between sites could this be doing your company more harm than good?
  • Discuss today’s longdistance management challenges and brainstorm possible solutions
  • How to quickly smooth things over when you have to lay down the law and enforce an unpopular policy from a distance
  • The one action you must take if you want to significantly slow down the paper blizzard from multiple locations.
  • >Stay In Touch And Control No Matter What
  • How to keep your finger on the pulse of offsite action without making employees feel like “Big Brother” is watching
  • What responsibilities you must shoulder alone and when you can safely share the load with offsite employees
  • A common but deadly management mistake that’ll ensure an offsite office will never trust your motives
  • Determine the fastest way to get a poorly performing location up to speed
  • How to quickly and accurately check the quality of products or services at any location
  • The inside secrets to creating a lasting bond between offsites so every employee feels like they’re on the same team
  • >Establish QualityMinded Teams You Can Rely On
  • How to structure teams so they’ll pull together no matter which site they’re from
  • How to ease resentment at a satellite location when a homeoffice employee is chosen for a promotion
  • The only way to handle teams that were established before your time without decreasing productivity
  • How to build an “emergency response” team that’ll know what can be handled independently and when to call you immediately
  • >Troubleshoot OffSite Problems Like A Pro
  • How often you should be visiting each site any less and you’re begging for trouble
  • Phone or facetoface? The best way to approach a site problem without alienating anyone
  • How to put a stop to childish disputes between sites without taking sides or making matters worse
  • Develop a reward system that’ll motivate employees from all levels at every location
  • How to determine whether you should coach counsel or warn the entire staff at a location about their performance
  • An action plan that’ll help you handle any “coverup” you might find no matter how large or small
  • How to ensure the “isolation factor” won’t turn into a problem at remote locations


  • Senior Vice President
  • Vice President
  • Executive Director
  • Managing Director
  • Regional Vice President
  • Area Supervisor
  • Manager.


Chris DeVany is the founder and the President of Pinnacle Performance Improvement Worldwide, a firm which focuses on management and organization development. Pinnacle’s clients include organizations such as Microsoft, Visa International, Society for Human Resource Management (SHRM), U.S. Department of Housing and Urban Development, Sprint, American Counseling Association, Aviva Insurance, U.S. Patent and Trademark Office, Big Brothers and Big Sisters, Hospital Corporation of America, Schlumberger, Morgan Stanley, Boston Scientific, US HealthCare and over 500 other organizations in 22 countries.

Chris has published numerous articles in the fields of project management, management, sales, team-building, leadership, ethics, customer service, diversity, and work-life balance, in publications ranging from ASTD/Performance in Practice to Customer Service Management. His McGraw-Hill book, “90 Days to a High-Performance Team,” is replete with hands-on tools, templates, and checklists which managers use effectively to improve performance.

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