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247compliance is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program is valid for 1 PDC for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit shrmcertification.org.

This unemployment claims webinar will offer guidance on preparing for unemployment hearings. It will discuss the fact-finding process, closing statements, appealing a ruling, and the impact of the process on your organization.


  • Knowledge of the unemployment hearing process
  • Preparing key information for the hearing
  • Controlling emotion
  • Fact-finding
  • Understanding the process
  • Closing statements
  • Appealing a ruling
  • Impact to your organization
  • How to prepare
  • Questions to consider


The process of unemployment hearings can be time consuming and emotionally frustrating. Regardless of the outcome of the hearing, there are multiple appeal procedures (varying by state), that can add complexity to the process. Throughout the process, we need to proactively prepare and submit information prior to attending the hearing.

This webinar will help you with:

  • Preparing for an unemployment hearing
  • Fact-finding
  • Preparing supervisors
  • Submitting information
  • Controlling emotion
  • Asking questions


  • Unemployment hearings
  • Fact-finding
  • Submitting the information
  • Preparing for the hearing
  • Active listening and asking questions
  • Controlling emotion
  • Formalizing a closing statement
  • Appealing a claim


  • Human Resources Professionals
  • Small Business Owners
  • Non-Profit Administrators
  • General Managers
  • Office Managers
  • Payroll Professionals
  • Lawmakers
  • Attorneys
  • Accounting Professionals
  • Consultants
  • Labor Unions
  • Professors, Instructors, Trainers


Matthew Burr has over ten years of experience working in the human resources field, starting his career as an Industrial Relations Intern at Kennedy Valve Manufacturing to most recently founding and managing a human resource consulting company; Burr Consulting, LLC. He specializes in labor and employment law, conflict resolution, performance management, employee relations and works with labor unions. He also has a generalist background in HR and provides strategic HR services to his clients, focusing on small and medium-sized organizations.

Mathew started as an Associate Professor of Management at Elmira College in July 2017. He is the SHRM Certification Exam Instructor at Elmira College. He works as a trainer at Tompkins Cortland Community College, Corning Community College, Broome Community College, and Penn State University. He is also an on-call Mediator and Fact-Finder through the Public Employment Relations Board in New York State. He has publications at the Cornell HR Review, Business Insider, Expert 360 (in Australia). He recently published his first book, $74,000 in 24 Months: How I killed my student loans (and you can too!).

He has an Associate's degree in business administration from Tompkins Cortland Community College, a Bachelor of Science degree from Elmira College, a Master's degree from the University of Illinois School of Labor and Employment Relations in Human Resources & Industrial Relations, a Lean Six Sigma Green Belt certification, both the SPHR and SHRM-SCP. He is currently working towards a Master’s degree in Business Administration through Syracuse University with an anticipated completion date of December 2017.

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