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Key Risk Indicators (KRIs) are the measures and metrics that relate to a specific risks and show a change in the likelihood or result of that particular risk occurring. KRIs deliver an early warning signal to help identify potential events that may harm continuity of an activity, operation or a project. Using KRIs is an essential part of the risk management process. This webinar provides an introduction into understanding, developing and using KRIs in everyday business activities.

In this webinar, we will discuss the significance, nature and types of KRIs. We will look at how to develop, evaluate and implement KRIs in accordance with the organization’s risk culture and to create strategies for effective reporting of risk indicators that lead to management action.


  • The underlying principles of ERM (Enterprise Risk Management)
  • What KRIs are and how they are used to anticipate potential future risk problems
  • How to develop effective KRIs
  • What source information does one use in developing KRIs
  • KRI reporting and communication
  • How KRIs provide value/benefits to the organization

  • Understand the nature and types of preventive KRIs. 
  • Identify root causes and event drivers for each of your key risks. 
  • Quantify risk thresholds in line with risk appetite. 
  • Find out how indicators shape an organization’s risk culture. 
  • Decide strategies for effective reporting of risk indicators that lead to management action. 
  • Be able to discuss and evaluate the effectiveness of draft KRIs you have been considering for use in your organization.

  • Enterprise Risk Management (ERM)
  • Defining Key Risk Indicators (KRIs)
  • Developing effective KRIs
  • KRIs and proactive strategic risk management
  • Information sources for KRIs
  • KRI communication & reporting
  • KRI value proposition

  • All business owners
  • Risk Officers 
  • Compliance Officers 
  • Internal and External Auditors 
  • Financial Controllers/ Officers 
  • Operations Managers 
  • Treasurers 
  • Board Members 
  • Business Managers 
  • Investment Managers 
  • Bank / financial / insurance industry senior and middle management 
  • Asset Managers 
  • Broker/Dealers 
  • Operational Risk Managers 
  • General (legal) counsel 
  • CFOs (Chief Financial Officers) 
  • COO (Chief Operating Officers)
  • CRO (Chief Risk Officers)

Stanley Epstein is a Principal Associate and Director of Citadel Advantage Ltd. Citadel Advantage works with banks, financial institutions and startups to make them safer and more profitable, through consulting and training in the banking and payments GRC (Governance, Risk Management and Compliance) areas.

Stanley has had more than 40 years of banking and IT experience, 33 of which were with the Standard Bank of South Africa. Additionally, over the years he has filled industry level roles, holding several key positions including that of Chairman of the Payment Association of South Africa (PASA) Risk Committee and representing South Africa at two sessions, in New York, of UNCITRAL (the United Nations Commission on International Trade Law).

He holds a Master Degree in Economics and a Bachelor of Commerce Degree (with Majors in Accounting and Economics), both from the University of South Africa, Pretoria.

Stanley has had extensive exposure to banking practice and banking operations in a number of countries including the USA, UK, South Africa, Europe and Australia. He has also acted as advisor to a number of central banks on payment systems, oversight, policy and payments risk issues.

More recently, he spent time in the high-tech sector as a payment systems designer and consultant to a global payments software developer.

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