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Remote Deposit Capture (RDC) is just like other payment collection systems has guidance, laws, and rules that are required for a financial institution to utilize to help mitigate the risks involved and ensure compliance with its RDC Program. It is suggested that financial institutions regularly produce internal reports on the status of their RDC service. Financial institutions and their customers are legally obligated to comply with laws and regulations implemented to help prevent and detect money laundering and international terrorist financing.


  • Define technical and regulatory terminology and how remote deposit capture works
  • Identify types of remote deposit capture, from merchant capture to ATM and mobile capture
  • RDC applicable laws
  • Risk management and Internal Controls
  • Roles of participants in the RDC Merchant/Mobile Chain
  • Mobile RDC agreements
  • Merchant RDC agreements
  • Scenarios identifying lessons learned from Reg CC implementation


Although RDC offers considerable benefits to financial institutions and their customers, the service is not without risks. The FFIEC guidance covers several issues that require management attention. Included in this sessions are FFIEC Guidance, Regulation J, Check 21, RDC mobile and commercial agreements, the participants and roles of NACHA, ECCHO and participants in the RDC chain.

Attendees will also see scenarios where lessons can be learned with the implementation of Regulation CC regarding challenges of implementation, remaining issues/opportunities and best business practices for ensuring compliance with Regulation CC.


  • This webinar will take attendees through a comprehensive review of the following pertaining to RDC:
  • FFIEC guidance on Remote Deposit Capture
  • Federal Reserve Bank laws and Electronic Check Clearing House Organization (ECCHO) rules for RDC
  • RDC and how Check 21 relates
  • Uniform Commercial Code for RDC
  • Agreements between you and your customers (commercial and consumers)
  • Regulation J relative to its connection with RDC
  • Regulation E for consumer entries that are converted to ACH


  • Deposit Manager
  • Retail Banker, Branch Manager
  • Legal Counsel, CTO, CIO, COO
  • Personal Banker
  • Mobile Banking Manager, Policy Manager
  • Auditor, Compliance Officer
  • Financial Institutions (banks and credit unions)


Donna K Olheiser, AAP, is the vice president of Education Services and founder of Dynamic Mastership, LLC. She is an enthusiastic and energetic Certified Master Trainer with over 14 years' training experience. She has designed and facilitated over 100 training sessions each year with her expertise being the rules for companies and financial institutions when processing electronic (specifically ACH) payments, then scheduling the events to facilitate and deliver the material through a variety of venues (webinars, teleseminars, in-person workshops, including regional and national conferences).

Her extensive knowledge, enthusiasm, and passion for transferring payment processing knowledge using the adult learning theory is remarkable and has helped many payment professionals perform daily operational tasks including exception processing while remaining compliant with the NACHA operating rules. She uses scenarios and examples to bring the learning home, easy to comprehend and apply to real-life day-to-day ACH processing. Ms. Olheiser's ability to engage the learner through the entire training event helps the adult learner apply what they've learned during and after each training session.

She has over 24 years of experience in the financial services industry which includes 9 years' experience as the education service director at a Regional Payments Association (RPA), where she managed and facilitated the entire education program for nearly 800 financial institution members. Prior to that, Ms. Olheiser spent 14 years in various departments with the Federal Reserve Bank of Minneapolis and also holds the Accredited ACH Professional (AAP) designation (achieved in 2004).

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