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247compliance is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program is valid for 1 PDC for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit

This webinar is intended to empower you to solve problems common to administrative professionals. You will learn strategies that can be applied in any type of work scenario, specifics for problem-solving and self-empowerment and the ability to create win/win outcomes. You will discover new ways of becoming more proactive, ways to, better ways of communicating with co-workers and customers that result in better relationships and you'll be able to address issues and problems before they happen to make you more prepared and in control. You will discover when and how, and when not, to go to the boss with issues and how to present your creative ideas. You will gain techniques to achieve more control of your day and get more time for your priorities. You will understand more about assertiveness skills and how and when to say no. You will be able to feel armed with techniques to handle any challenges that your unique position encompasses.

  • Key phrases that open communication channels and when to use them
  • Proven techniques to get answers
  • Ways to ensure that you are responding with diplomacy
  •  How to not react or defend?
  • Techniques to enable people to feel safe sharing with you openly and honestly
  • Making sure people don’t feel judged or diminished
  • Keys to managing your emotions
  • Self-Management: Making sure you're not the problem
  • Pro-active problem solving
  •  Common problems admins face with bosses and co-workers
  • How to be a voice of reason in any group or organization?

As an administrative professional, it is crucial for you to have developed problem-solving skills. This course will help you to face the challenges you may face on a daily basis.

  • How to know and implement what is best for the Situation?
  • Ways that you can increase your status and gain more respect
  • Specific phrases that open up communication 
  • Techniques that will get you more control of your day
  • Ways of responding with professionalism instead of reacting with emotions

This webinar can help people in any corporate administrative position

Januarie Wood is an award-winning speaker and international trainer. She has been featured on ABC, CBS, NBC, and FOX news programs for her work in stress management, weight release, and related topics and has spoken for the following organizations:

  • Kansas City School Board
  • Tusculum College
  • Cal Polly State University
  • Justice Jewelers
  • Wichita State University
  • AHP Corp
  • Various Chambers of Commerce and more

Featured articles written about Januarie's work can be found in Business Journals, 417 Magazine, The News Leader, Today's Woman, and others. As a certified Seshim Reiki master and energy expert, she uses a variety of techniques to help clients transmute blocks that hold them back from experiencing the life they desire. She is the creator of MindMeditations, a highly-effective, multi-layered tool for change.
Januarie is also a HighVibe practitioner, communication specialist, hypnotherapist, and a certified life coach. She specializes in helping her clients understand and manifest their life purpose and live from a higher place. As an international entrepreneur, Januarie offers intensive custom mentoring packages. She speaks and conducts workshops internationally and resides in the Seattle WA area.

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