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This webinar will discuss ways to develop rewards and deterrence strategy to ensure staff are effectively motivated to comply with the firm’s policies & procedures. It’s often a matter of clarifying for staff what is expected of them to tailor their job, and how best they can satisfy compliance requirements without compromising their own performance. The goal is to turn this into a crusade without staff believing it to be so.


All regulated entities are continuously faced with meeting an increasingly complex maze of compliance requirements for which staff have trouble keeping up with. Without getting staff to “buy-in” to the firm’s compliance program, actual compliance may be at risk, compromising the firm’s brand and reputation.

All attendees will learn methods and tools to persuade staff to most effectively “buy-in” to comply with firm requirements without affecting corporate culture. The webinar will also show you how to communicate the rewards and penalties in a non-threatening environment to create a strong culture and tone of compliance.


  • What does “buy-in” mean and look like for staff?
  • How to simplify the language in compliance communication
  • Dealing with rogue staff that are continuously in non-compliance
  • Mapping compliance needs to the role of key staff members
  • Implementing a compliance culture with staff input
  • How to develop deterrence tools for staff while also not creating too much fear to hamper performance
  • Linking compliance to reputational risk in simple language
  • Creating a culture of tone-at-the-top
  • How to lead by example

  • Chief Anti-Money Laundering Officers
  • Compliance Officers
  • Founders
  • Legal
  • Compliance Staff
  • Operations Officer
  • Chief Compliance Officers
  • Administrators
  • Chief Operations Officer
  • Chief Technology Officers
  • Compliance Director
  • Auditors
  • Chief Financial Officer
  • Finance Manager
  • Chief Privacy Officer

Jack is a seasoned securities law / banking law professional in the securities industry. Through Black Swan Diagnostics Inc., he advises banks, broker-dealers, fixed income dealers, MSBs, ATS, regulators, trust and insurance companies, Portfolio Managers, Exempt Market Dealers, Investment Fund Managers, mutual fund dealers, energy companies, fintech companies, robo advisers, software providers, blockchain companies, cannabis platforms and issuers. He has registered various entities with the SEC, OSC/IIROC, spanning PM/IFM/EMD licenses. He also provides ongoing and interim CCO/CAMLO regulatory compliance services to different types of regulated financial entities.

Jack is a graduate of the University of Toronto, Faculty of Law, Master of Laws (LLM) in Business Law, and completed both his General LLM and Securities Law LLM at Osgoode Hall Law School, York University. Jack is also a graduate of the University of Pennsylvania, The Wharton School of Business, in a graduate program in investment management. He completed his B.A. (Hon), Economics/Math, University of Toronto.

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