247compliance is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program is valid for 1 PDC for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit shrmcertification.org.
In today's five-generation American Workforce, the younger generations are finding themselves in management positions, managing older, more experienced employees. Managing people older than you can be a challenge, but so is any power dynamic between two individuals with distinct personalities and backgrounds. This topic will provide you with the tools required for managing older workers in the workplace and building relationships.
Managers and supervisors who have recently been promoted, those taking on new management responsibilities, those with little or no formal training, will benefit from the ideas, techniques, and tools offered in this program.
Audrey Halpern is a soft skills training facilitator consultant with 20+ years of experience. She is currently a faculty member of the American Management Association where she trains communication skills.