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CEU Approved

247compliance is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program is valid for 1 PDC for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit shrmcertification.org.

Have you ever been completely blind-sighted by a job candidate? In the interview he seemed perfect; once hired, he was a disaster. In this program, Deborah addresses both the art & science of effective behavioral interviewing. You'll learn how to prepare for an interview & ask behavior-based questions that enable you to determine the candidate's abilities based on their past performance. You'll learn how to resist the flashy job candidate who looks and sounds good in the interview, but turns out to deliver much less on the job. You'll learn how to avoid the mistake of dismissing quiet candidates just because they don't may a great first impression. You'll learn how to work individually or with a panel of raters to come up with an objective measurement tool that uses past behavior as the best predictor of future workplace performance.


  • Hiring the right candidate using behavioral interviewing
  • Differentiating between standard interviewing and behavioral interviewing
  • Pros for using behavioral interviewing techniques
  • Defining selection criteria
  • Writing Behavioral Interviewing questions based on selection criteria
  • Facilitating a Behavioral interview
  • Taking effective interview notes

To prepare, conduct, and evaluate behavioral interviews when hiring or promoting employees; to eliminate subjective hiring decisions and increase effectiveness and validity in the selection process while following legal guidelines.


  • Differentiate behavioral interviewing from standard interviewing
  • Utilize a variety of interviewing formats
  • Define selection criteria
  • Write behavioral questions based on selection criteria
  • Facilitate a behavioral interview
  • Ask behavior-based questions
  • Take effective interview notes

All industries will benefit from this workshop. Specific titles include:

  • Managers
  • Supervisors
  • Leaders
  • Human Resource Professionals
  • Shift Leaders
  • Sales & Marketing Professionals
  • Customer Service Professionals
  • Executives
  • Development Directors
  • Board Members
  • Office Managers

Deborah Covin Wilson, CPLP SHRM-SCP, SPHR, is the keynote speaker at ComplianceKey. She is the recently retired director of organizational development and consulting services, a unit in human resources administration at Georgia State University. With more than 25 years in higher education, she was responsible for training, employee engagement programs, strategic planning, HR communications, and organization development services. Deborah was involved in several University System of Georgia Board of Regents initiatives: She served as chair of the Tuition Assistance Program committee, a member of the Executive Leadership Institute Advisory Committee, and a steering committee member of the Accelerated Leadership Academy.

Deborah is principal of Covin Wilson Associates, an organizational development company that focuses on strategic planning, leadership development, team building and coaching. 

Deborah holds several professional certifications, including the Certified Professional in Learning and Performance (CPLP) from ATD and the Senior Professional in Human Resources from the Society for Human Resource Management, and is a Registered Corporate Coach. She is a 2015 recipient of the ATD Certification Institute's CPLP Contributor Award. Additionally, Deborah wrote an article for T+D magazine titled?When Opportunity Knocks, Can You Walk the Talk?" and was a contributing author of the book Road-Tested Activities. She received a BA in secondary education from Concordia Teachers College and an MSW from Atlanta University.

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On Demand

Transcript

PDF Transcript of the Training which are available once the webinar is completed.(Transcript for single user only)

$179

Downloadable recorded session

Get unlimited access to the link for six months.

$239

Training CD

Free shipment within 72 Hours, from the date of webinar completion.

$350

  

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