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    Death By CAPA - Does Your CAPA Program Need a CAPA

    Speaker: Susanne Manz
    Date: 2019-11-18
    Time: 10:00 AM PST | 01:00 PM EST

    Duration: 90 Minutes
    Product Code: 601037
    Thanksgiving Sale! Apply promocode THANKS10 and get flat 10% off on all webinars. Hurry! Limited Period Offer!!

This webinar will help you establish an efficient and effective CAPA (Corrective and Preventive Action) process leading to improved quality and compliance for your company. You’ll learn how to streamline and monitor your process to ensure compliance and improved performance. If your CAPA process needs a CAPA, this webinar is for you. We’ll discuss requirements, the myths, and the challenges of managing CAPAs so you can avoid common problems and pitfalls. We’ll discuss best practices so you can start on the right foot and always be prepared for an inspection.


  • FDA and NB expectations for CAPA
  • Lessons learned from 483s and warning letters
  • Common problems and simple solutions
  • How to structure your CAPA process?
  • How to use IT tools to monitor and maintain your CAPAs?
  • Metrics to ensure your CAPAs are timely and effective
  • A toolkit for CAPA

CAPA is the cornerstone of an effective Quality Management System. Yet, it is frequently perceived as a burdensome and bureaucratic exercise. Many companies struggle to establish and maintain a CAPA program that is efficient and effective. An ineffective CAPA System leads to disastrous consequences such as medical device reports, recalls, 483s, and warning letters. And an inefficient CAPA program results in wasted time, money, and missed opportunities. In this webinar, we’ll discuss the fundamentals of a CAPA program and how you can make your CAPA program more efficient and more effective.


  • Quality systems specialists
  • Document control specialists
  • Quality and compliance specialists
  • Internal auditors and managers
  • Training specialists
  • CAPA specialists
  • Supplier quality engineers and auditors
  • Quality/compliance managers or directors for medical device companies
  • General managers wanting to learn how to understand Quality System requirements

Susanne Manz is an accomplished leader in the medical device industry with an emphasis on quality, compliance, and six sigma. Susanne has an extensive background in quality and compliance for medical devices from new product development, to operations, to post-market activities. She has a B.S. in Biomedical Engineering and an MBA from the University of NM. She earned her Black Belt and Master Black Belt certifications while at Johnson and Johnson. She also holds Regulatory Affairs Certification (RAC) from RAPS and Certified Quality Auditor (CQA) certification from the American Society for Quality. She has now established a consulting business with a mission to provide services to help medical device companies achieve world-class quality and compliance.

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