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247compliance is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program is valid for 1.5 PDC for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit shrmcertification.org.

Learn to make effective decisions and solve problems using critical thinking and simple, practical tools. You make decisions and solve problems every day. Learn how to apply critical thinking techniques to these activities. Every organization must be nimble when solving new and recurring challenges; and everyone within the organization must be able to use critical thinking and creative problem solving to take action on these challenges. Avoid the tendency to start solving a problem before it is clearly defined. Admit to poor decisions and take corrective action, even if it's tough.


Adopt approaches that work and learn to:

  • Solve problems and make effective decisions using critical thinking and simple, practical tools
  • Increase decision accuracy even when information is limited
  • Minimize poor decisions; neutralize the effects of stress, emotions, and distractions on decisions
  • Use simple tools to enhance decision making and problem solving
  • Use critical thinking to challenge all assumptions and seek alternative information

In today's face-paced work environment, decisions and requests for action are bombarding you constantly. If you make these decisions in "firefighting" reactionary mode, you are more likely to make mistakes. Being proactive and thinking critical dramatically increase the chance you will make an excellent decision and take the action to get the best results.


  • What are Critical Thinking and Creative Problem Solving?
    • Strengths and Challenges when analyzing and solving problems
    • Relationships among planning, critical thinking, and creative problem solving
    • Role of critical thinking in meeting business challenges
    • Prioritize issues for greatest decision-making effectiveness and efficiency
  • Integrate art and science of critical thinking and creative problem solving
    • Role of values and facts in decision making
    • Challenge "knowledge," beliefs, "facts," assumptions, and conventional wisdom
    • Methods to explore alternatives, ask probing questions, and stimulate thinking
    • Convert negativity into curiosity
  • Creative problem solving; use whole-brain, critical-thinking Clarity to solve a real issue
    • Define the goal and constraints to achieve objectives
    • Discover "blind spots" and hidden assumptions
    • Define measurement of success
    • Develop solution options and plan
    • Make the decision with confidence and test decisions

  • CEO'S
  • Company Presidents
  • Vice Presidents
  • Directors
  • Supervisors
  • Anyone in a supervisory position
  • Payroll Administrators / Managers
  • All Employees
  • Departmental Managers
  • Executives
  • Supervisors
  • Project managers
  • Leaders in any capacity

Rebecca Staton-Reinstein, Ph.D., president of Advantage Leadership, Inc. As president of Advantage Leadership, Inc. Rebecca works with leaders around the world, who want to grow their organizations and improve their bottom lines through strategic leadership and planning, engaged employees, and improved critical processes.

She works with leadership teams to develop robust strategic plans and, more importantly, execute them. She helps these teams become more strategic and critical in their thinking and to apply approaches to problem solving with a track record of success. Rebecca has a Ph.D. in organizational development and is the author of 3 books on strategic leadership. She is an MBTI Master Practitioner, an elected foreign member of the St. Petersburg Engineering Academy, and has been honored by organizations on four continents.

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MAR 11, 2020 AT 1PM EST

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