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247compliance is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program is valid for 1 PDC for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit

Are you prepared for a workplace incident? Do you know what to do when a problem strikes and you have to assess the situation and act quickly? In this presentation, attendees will review how they should conduct workplace investigations including the questions that they should ask to both the accused person and the complainant, the steps that every investigation should follow, how to assess the evidence, examples of particularly difficult cases including cases involving disabilities and sexual harassment, and much more.

  • Attendees will understand how to conduct bystander and supervisor training. 
  • Participants will be able to develop a clear complaint process
  • Attendees will understand how to interview a complaining employee and offending employee
  • Participants will know how to effectively gather evidence
  • Attendees will recognize the steps that they should take to assess evidence including witnesses and other forms of evidence
  • Participants will be able to develop an improvement plan should one be necessary. 

The training will be useful for attendees to obtain the knowledge that they need to improve their ability to conduct workplace investigations by understanding how to gather the right information, how to assess the information, and how to conclude an investigation.

The entire investigation process will be examined including:

  • Supervisor Training
  • Bystander Training
  • Maintaining Records
  • Complaint Process
  • Deciding Whether to Investigate
  • Selecting an Investigator
  • Developing a Plan 
  • Interviewing Relevant Witnesses
  • Gathering Documents
  • Evaluating the Evidence
  • Determining the Appropriate Action
  • Documenting your Actions
  • Following-up on an Investigation
  • Special Cases

  • HR Manager
  • investigator
  • supervisor
  • manager 
  • in-house counsel.

Brett is an attorney with Alaniz Law and Associates and legal blogger at the Texas Labor Law Blog. Brett takes a proactive approach to solving labor and employment problems by working closely with clients to understand the requirements and desires of their businesses and devising solutions that are adapted to their specific needs. As the son of a small business owner, Brett has seen first-hand what it takes to run a strong business that ensures a safe and productive workplace for employer and employee alike.

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