A Civil Workplace: Managing rudeness in the workplace in order to increase productivity and employee retention
A Civil Workplace: Managing rudeness in the workplace in order to increase productivity and employee retention. Rudeness destroys morale. Low morale increases employee turnover while reducing productivity. Today’s course will address how leaders (official leaders or otherwise) can put an end to rudeness in the workplace before and after it start.
- Civil versus uncivil behavior defined
- Bullying defined and clarified
- Harassment defined and clarified
- How corporate values can help you hold people accountable for their behavior
- The costs of low morale and turnover
- The benefits of a civil workplace
We will review the definitions of civil and uncivil behavior as well as the difference between bullying and harassment. We will take a deep dive into using corporate values to hold people accountable for their behavior. Finally we will discuss why this maters: the cost of low morale and turnover vs the benefits of a civil workplace.
Be the change you want to see in your work environment. Life is stressful enough, work should not be an excess amount of stress due to rudeness and uncivil behavior.
Supervisors or team leaders, but this would also be useful for coordinators too.
Wendy Sellers, MHR, MHA, SHRM-SCP, SPHR is a Consultant, Advisor, Educator, Recruiter, Author and Disruptor with 25 years’ experience in HR, recruiting, downsizing, change management, operations, strategy, corporate culture and leadership development in all size business (local startup to global enterprise) in a wide variety of industries including healthcare, professional services, technology, manufacturing, construction, engineering, higher education, federal contractors, public safety, non-profit and government agencies (to name a few)
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