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Speaker:


Chris DeVany

Chris DeVany is the founder and president of Pinnacle Performance Improvement Worldwide, a firm which focuses on management and organization development. Pinnacle’s clients include organizations such as Microsoft, Visa International, and Society for Human Resource Management (SHRM), U.S. Department of Housing and Urban Development, Sprint, American Counseling Association, Aviva Insurance, U.S. Patent and Trademark Office, Big Brothers and Big Sisters, Hospital Corporation of America, Schlumberger, Morgan Stanley, Boston Scientific, US HealthCare and over 500 other organizations in 22 countries.

He has published numerous articles in the fields of project management, management, sales, team-building, leadership, ethics, customer service, diversity, and work-life balance, in publications ranging from ASTD/Performance in Practice to Customer Service Management. His McGraw-Hill book, “90 Days to a High-Performance Team,” is replete with hands-on tools, templates, and checklists which managers use effectively to improve performance. 

Live Webinars

Chronicles

Industry: HR Compliance

Duration: 90 Minutes

Recorded Session

How do we understand the full scope of a customer “project”? How do we assemble the necessary resources to effectively manage a customer relationship and attendant projects? To whom do we delegate specific responsibilities and when? These are among a number of questions we discuss and about which we learn as we strive to effectively manage projects and the customers whose project we are managing.

Industry: HR Compliance

Duration: 90 Minutes

Recorded Session

As enterprises have been growing far and wide, often international in scope, we find ourselves as executives and managers with our talent spread farther and farther, often at dozens and hundreds of locations. How do we ‘get a better handle’ on all this?

Industry: HR Compliance

Duration: 60 Minutes

Recorded Session

Take control of your time and get control of your entire work day! The speed of everything has changed. Are your time management skills up to the challenge? Do you put off more today than you can ever accomplish tomorrow exhaust yourself by 4:00 p.m. with only a fraction of your work done see yourself as a decision maker who never gets around to making decisions dread the next business meeting—or worse, going back to your desk to see what voice mails and emails await you? If you’re doing more and enjoying it less, it’s time to get out of the time trap and back to productive management! This presentation gives you practical techniques for controlling time and making it a manageable resource.

Industry: HR Compliance

Duration: 60 Minutes

Recorded Session

How can you resolve conflicts less painfully, delegate critical tasks more efficiently, energize your employees and transform resistance into support?

Adjusting your management and personal styles to complement the culture of your work group and your company as a whole can be the catalyst that motivates your teams to heightened productivity.

Utilizing extensive practice in the principles of emotional intelligence, Successfully Dealing with Difficult Peoplecourse underscores the importance of self-awareness in developing sensitivity to and better communication with others.

Industry: HR Compliance

Duration: 90 Minutes

Recorded Session

Management is both a science and an art. The science is in making people more effective than they would have been without you. The art is in how you achieve that. We will help you more effectively use each minute to accomplish your task of goal setting, praising or reprimanding. Many of these principles and teachings can be applied to both of your professional and personal life. 

Would you like to become an effective manager without spending week after week on the job management training? If the answer is YES, you have come to the right place. This Webinar teaches you how to become an even more effective manager in ninety minutes. The Webinar material is based entirely on Ken Blanchard's phenomenal bestselling classic, The One Minute Manager. This is a concise, easily read story that reveals three very practical secrets towards becoming an effective manager: One Minute Goals, One Minute Praisings, and One Minute Reprimands. We will address the principles and lessons behind effective managing. This Webinar will help you become familiar with The One Minute Manager's techniques, increasing your productivity, job satisfaction, and personal prosperity.