Problem Solving - Corrective and Preventive Actions (CAPA)

A Roadmap for an Effective Corrective and Preventive Action (CAPA) System to Identify and Solve Compliance Issues in Order to Improve Business Operations Continuously. Corrective and preventive action (CAPA) refers to changes made to an organization's processes to eliminate the causes of nonconformities or other undesirable situations.

A fundamental part of every manager's role is finding ways to solve Problems. Being a confident problem solver is important to your success. If you have a good process to use when approaching a problem, you can solve problems quickly and effectively. Without one, your solutions may be ineffective, or you'll get stuck and do nothing, with sometimes painful consequences. 

There are several variants for applying corrective actions to problem-solving. Which CAPA System will work best for you?

WHY SHOULD YOU ATTEND?

If you answered yes to one or more of these questions, this webinar is most likely "worth it."

• Do you find yourself responding to, and correcting the same problem, over and over?
• Would you like to PREVENT problems from happening the first time?
• Do your customers require you to respond to issues that affect their business (quality, delivery, other)?
• Would you like to prevent these issues from reoccurring?
• Would you like your team to support the development and “take ownership” of the solution(s)?

Attend the webinar to learn the Corrective Action/Preventative Action (CAPA) System which works best for you.

AREA COVERED

• Corrective Action
• Preventative Action
• 8-D Problem-Solving Process
• 7-Step Problem-Solving Process
• 5 Why RCA/Problem Solving Process
• Six Thinking Hats

LEARNING OBJECTIVES

• What caused the problem - and how can it be repaired? (CA-)
• What caused the problem - and how can it be prevented? (-PA)
• What is an 8-D?  a 7 Step?  a 5 Why?
• How do you form a Problem-Solving Team?
• What are the steps in solving a problem?
• What are the Six Thinking Hats and how do they help?
• What is CAPA and why is that important to me?

WHO WILL BENEFIT?

• Quality Manager / Quality Departments
• Manufacturing Departments
• Quality Engineer/ Engineering Departments
• Quality Auditor   
• Supplier Auditor
• Purchasing Manager   
• Production Manager / Production Departments