Onboarding is NOT Orientation - How to Improve the New Employee Experience

The number one challenge faced by every business is getting and keeping employees. How they are treated once they are hired leaves a lasting first impression. It impacts engagement, performance, productivity, and retention.

• The critical importance of the onboarding experience.
• You will have the tools and understanding required to create a great onboarding experience. 
• You can create a WOW first-day experience.
• You will know how to have up-front conversations that will impact new employees’ engagement.
• How to get them to engage with their new team.
• How to spend money wisely when trying to engage and retain employees.
• Ideas of how to deal with remote employees.

• Onboarding starts in the hiring process
• Pre-first day welcome
• Creating a Wow! first-day experience
• The Entrance Interview
• The 60-Day New Employee Survey
• Getting to know them
• Getting to know the team
• The Onboarding Checklist
• The Cost, Ease, and Impact formula.
• Software Apps
• And much more…

How’s this for a fact: half of all employees are onboarded better than the other half! And then there are the companies in the top 10%. The Great Ones. The bottom line of every company is impacted by employee engagement and productivity…both of which are directly impacted by the onboarding experience. In this fast-moving session, Don Phin will provide the latest in onboarding strategies and tools. 
All employers continue to feel the impact of The Great Quit, placing their companies and existing employees under enormous pressure. Since the onboarding process is a tipping point in employee engagement, productivity, and retention…you want to be a Master of it! Remember this: onboarding is both a process and an event! 

• HR Managers
• Office Managers
• Supervisors
• Managers
• Company Owners

Don has been a California employment practices attorney since 1983. He litigated employment and business cases for 17 years and quit once he figured out that nobody wins a lawsuit. Since leaving litigation, he has written numerous books and presented more than 500 times to executives nationwide. He loves talking about emotional intelligence and creating engaging workplaces!

Don was the founder and President of HR That Works, used by 3,500 companies and acquired by ThinkHR in January 2014. He worked there for two years as a V.P.

Now in his “wisdom-sharing years,” Don loves advising and coaching executives. He continues to inspire with his speaking and training.