Managing other people is never easy, but some employees make it particularly difficult.
When an employee's negative attitude is not addressed properly, other team members become resentful, they lose respect for you as a leader, and they may develop their own negative attitude.
No leader wants a difficult or toxic employee on their team, however, it's something all leaders need to be prepared to address should it arise. Challenging employees can try a manager’s patience and drain a lot of time and energy. To turn things around takes skillful management and patience.
How you and your team effectively deal with negative and difficult team members can mean the difference between having a toxic, drama-filled workplace, and an engaged, collaborative, and productive organization.
Under stress and surrounded by uncertainty, some members of our team become negative and resistant and are simply more difficult to deal with. Successful leaders know that reducing the drama within their team depends on being able to understand and respond appropriately to their behaviors.
Learn successful strategies and tips for building a positive, productive workplace by knowing WHAT to focus on to move these interactions forward, HOW to effectively respond, and WAYS to manage the impact of their behavior. Identify challenges associated with managing difficult employees, control your own feelings effectively, and create a positive work environment. Quickly and effectively address, coach, and counsel employees with difficult attitudes in order to improve their behavior.
After this webinar, you will be able to identify challenges associated with supervising difficult employees, manage your own feelings effectively, create a positive work environment for all, respond positively to challenging employees, and treat them fairly. End frustration. Act rather than react, and ensure a respectful, effective, and collaborative team.
Like you, stress and resiliency expert, Beverly Beuermann-King has seen the concept of wellness and resiliency change and expand. For over 20 years, Beverly has used her S-O-S Principle™ with people and organizations who want to control their reactions to stress, build resiliency against life’s challenges, and live healthy, successful lives. Beverly appreciates that there is not ‘one way’ to deal with our business challenges or build resiliency.
Beverly believes that it is about building a plan that works, and one that is unique to the person and team who builds it.
Beverly launched her company, R ‘n B Consulting, in 1995, and since then she has helped teams from a wide range of industries (including healthcare, education, government agencies, finance, and not-for-profit) to shift from stressed out to resilient, enabling them to be happier, engaged, and successful.
Beverly’s psychology, sociology, management, and adult education background combine to create her Work Smart Live Smart presentations, which are soundly based in research, and are enlightening and inspirational. Audiences discover the right strategies to improve their health, manage their challenges, and enhance their life’s satisfaction using three simple questions.
Beverly is a sought-after media spokesperson and has made over 500 television and radio appearances on shows such as City TV and CBC, and in national publications from the Toronto Star newspaper to Chatelaine magazine. Beverly is a highly respected speaker. Diverse organizations from Enbridge Gas and the Ontario Veterinarian Association, to York Regional Police, and the Elementary Teachers Federation, have partnered with Beverly when they want their teams to have a better grasp on how to combat stress and protect their mental health. Beverly is one of less than seventy Canadians to have earned their Certified Speaking Professional designation.
Beverly’s ability to connect the theoretical to real life through her stories and humour, help her audiences to move past the challenges and into a world of possibilities.