Managing Toxic Employees: Strategies For Leaders To Effectively Deal With Employee Attitude Issues

06 Feb 2023
10:00 AM PST | 01:00 PM EST
60 Minutes

Managing other people is never easy, but some employees make it particularly difficult.
When an employee's negative attitude is not addressed properly, other team members become resentful, they lose respect for you as a leader, and they may develop their own negative attitude.

No leader wants a difficult or toxic employee on their team, however, it's something all leaders need to be prepared to address should it arise. Challenging employees can try a manager’s patience and drain a lot of time and energy. To turn things around takes skillful management and patience.

How you and your team effectively deal with negative and difficult team members can mean the difference between having a toxic, drama-filled workplace, and an engaged, collaborative, and productive organization.

Under stress and surrounded by uncertainty, some members of our team become negative and resistant and are simply more difficult to deal with. Successful leaders know that reducing the drama within their team depends on being able to understand and respond appropriately to their behaviors.

Learn successful strategies and tips for building a positive, productive workplace by knowing WHAT to focus on to move these interactions forward, HOW to effectively respond, and WAYS to manage the impact of their behavior. Identify challenges associated with managing difficult employees, control your own feelings effectively, and create a positive work environment. Quickly and effectively address, coach, and counsel employees with difficult attitudes in order to improve their behavior.

WHY SHOULD YOU ATTEND?

After this webinar, you will be able to identify challenges associated with supervising difficult employees, manage your own feelings effectively, create a positive work environment for all, respond positively to challenging employees, and treat them fairly. End frustration. Act rather than react, and ensure a respectful, effective, and collaborative team.

AREA COVERED

  • Develop an understanding for those exhibiting typical difficult attitudes in order to effectively meet their needs and move the interactions forward
  • Utilize various verbal and non-verbal communication techniques and situational strategies that you can use to de-escalate and effectively handle difficult people
  • Uncover the secret to moving difficult conversations forward
  • Utilize a Model for Conversations about Difficult Attitudes
  • Know how to act, not react, in solving situations so that you can lead with more confidence, feel less stress, and gain more success in working and interacting with your team

WHO WILL BENEFIT?

  • Anyone with Managerial or Leadership Responsibility

After this webinar, you will be able to identify challenges associated with supervising difficult employees, manage your own feelings effectively, create a positive work environment for all, respond positively to challenging employees, and treat them fairly. End frustration. Act rather than react, and ensure a respectful, effective, and collaborative team.

  • Develop an understanding for those exhibiting typical difficult attitudes in order to effectively meet their needs and move the interactions forward
  • Utilize various verbal and non-verbal communication techniques and situational strategies that you can use to de-escalate and effectively handle difficult people
  • Uncover the secret to moving difficult conversations forward
  • Utilize a Model for Conversations about Difficult Attitudes
  • Know how to act, not react, in solving situations so that you can lead with more confidence, feel less stress, and gain more success in working and interacting with your team
  • Anyone with Managerial or Leadership Responsibility
Webinar Option
Live + Recorded Session
Live + Transcript
Live + Training CD
Transcript (PDF Transcript of the Training)
Downloadable Recorded Session
Training CD
Group Session Participants + Recorded

Live Session for 10 Participants (For adding extra attendees please contact our Customer Support Team)

Speaker Profile

ins_img Beverly Beuermann-King

Like you, stress and resiliency expert, Beverly Beuermann-King has seen the concept of wellness and resiliency change and expand. For over 20 years, Beverly has used her S-O-S Principle™ with people and organizations who want to control their reactions to stress, build resiliency against life’s challenges, and live healthy, successful lives. Beverly appreciates that there is not ‘one way’ to deal with our business challenges or build resiliency.Beverly believes that it is about building a plan that works, and one that is unique to the person and team who builds it.Beverly launched her company, R ‘n B Consulting, in 1995, and since …

Upcoming Webinars