Manage Workplace Conflicts

Recorded Session
60 Minutes

Many organizations are becoming more and more conscious of conflicts in the workplace. Managers are struggling without training on how to effectively resolve this type of problem. When a conflict is left alone and never addressed, the lack of actions from the manager can display a poor management ability to the employees. Too often conflicts in the workplace are overlooked as personal issues and not behavior issues. When conflicts are unresolved for a length of time, the ending result can demotivate the environment of the workplace.

WHY SHOULD YOU ATTEND?

A conflict in the workplace can be extremely taxing and frustrating for a manager. It is imperative for managers to become skillful in how identifying and providing solutions to the underlying problem(s) in the workplace.
Here’s are some reasons to attend this webinar:

  •  You will gain knowledge of how to head off any workplace conflicts early before signs of low employee morale.
  • You will understand how to deal with unexpected behaviors that are causing a workplace conflict.
  • You will gain knowledge of how to become an active listener and ask the right questions in order to get to the core of the conflict.

LEARNING OBJECTIVES

In this webinar, the following areas will be covered:

  • Defining what is a conflict in a workplace
  • How do avoid conflict in the workplace?
  • How to deal with conflict in the workplace?
  • What are some of the different kinds of conflicts in the workplace?
  • Learn what methods to prepare a strategy to avoid conflicts in a workplace.
  • Why are managers reluctant about resolving conflicts in the workplace?
  • How do create an internal mediation policy for handling conflicts in a workplace?
  • How do recognize and manage common ground regarding conflicts in the workplace?
  • When is the appropriate time for a manager to offer solutions concerning the conflict in a workplace?
  • Why is it important to get HR Experts involved?
  • Why developing strategies play a vital role to help managers effectively resolve conflicts in the workplace.

WHO WILL BENEFIT?

  • Employee Management
  • Performance Management
  • Small Business Owners
  • Leaders
  • Managers
  • Team Leaders
  • Department Heads
  • Supervisors and anyone in Leadership Role

A conflict in the workplace can be extremely taxing and frustrating for a manager. It is imperative for managers to become skillful in how identifying and providing solutions to the underlying problem(s) in the workplace.
Here’s are some reasons to attend this webinar:

  •  You will gain knowledge of how to head off any workplace conflicts early before signs of low employee morale.
  • You will understand how to deal with unexpected behaviors that are causing a workplace conflict.
  • You will gain knowledge of how to become an active listener and ask the right questions in order to get to the core of the conflict.

In this webinar, the following areas will be covered:

  • Defining what is a conflict in a workplace
  • How do avoid conflict in the workplace?
  • How to deal with conflict in the workplace?
  • What are some of the different kinds of conflicts in the workplace?
  • Learn what methods to prepare a strategy to avoid conflicts in a workplace.
  • Why are managers reluctant about resolving conflicts in the workplace?
  • How do create an internal mediation policy for handling conflicts in a workplace?
  • How do recognize and manage common ground regarding conflicts in the workplace?
  • When is the appropriate time for a manager to offer solutions concerning the conflict in a workplace?
  • Why is it important to get HR Experts involved?
  • Why developing strategies play a vital role to help managers effectively resolve conflicts in the workplace.
  • Employee Management
  • Performance Management
  • Small Business Owners
  • Leaders
  • Managers
  • Team Leaders
  • Department Heads
  • Supervisors and anyone in Leadership Role

This webinar is on hold for future date. If you are interested in this webinar,
Please contact our customer care team 510-868-1040.

Speaker Profile

ins_img Carolyn Riggins

Carolyn Riggins - Founder/Owners at CDR Consulting Services, Business and Management Consultant, Trainer, Speaker, Coach, Author. She has more than 35 years of encounter in the financial industry with First Florida Bank, Barnett Bank, Mercantile Bank, and TD Bank. At TD Bank, Ms. Riggins was driving and growing her client’s base relationship by $71 million through indispensable commerce development, training her employees in customer service, and repeatedly coaching on sales. Ms. Riggins represented in multiple capacity levels of management roles regarding several banks in her career path. Under her leadership, she was qualified for a vocation as an Assistant Vice …

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