Delivering Constructive Criticism is one of the most challenging things for many managers. Through this session, participants will gain valuable knowledge and skills that will assist them with this challenging task. When an employee commits an action that requires feedback or criticism it needs to be handled in a certain way.
WHY SHOULD YOU ATTEND?
Constructive Criticism if done correctly will provide great benefits to organizations. It provides the ability for management to address problematic behaviors and develop well-rounded and productive employees. Constructive feedback shows an employee that management cares about them and will invest time and effort into their careers.
AREA COVERED
- When Feedback Should Occur
- Prepare and Plan to Give Feedback
- Creating a Safe Environment to Deliver Feedback
- Setting goals
- Follow up With Employees After Giving Feedback
- Dealing with Emotional Responses
LEARNING OBJECTIVES
- Understand the importance of providing specific and actionable feedback.
- Learn how to deliver criticism in a respectful and non-threatening way.
- Understand the difference between constructive and destructive criticism.
- Acquire techniques for diffusing emotional reactions.
- Develop a better understanding of how to provide feedback in a way that is beneficial to all parties involved.
WHO WILL BENEFIT?
- HR Professionals
- Leaders
- Managers
- Supervisors
Constructive Criticism if done correctly will provide great benefits to organizations. It provides the ability for management to address problematic behaviors and develop well-rounded and productive employees. Constructive feedback shows an employee that management cares about them and will invest time and effort into their careers.
- When Feedback Should Occur
- Prepare and Plan to Give Feedback
- Creating a Safe Environment to Deliver Feedback
- Setting goals
- Follow up With Employees After Giving Feedback
- Dealing with Emotional Responses
- Understand the importance of providing specific and actionable feedback.
- Learn how to deliver criticism in a respectful and non-threatening way.
- Understand the difference between constructive and destructive criticism.
- Acquire techniques for diffusing emotional reactions.
- Develop a better understanding of how to provide feedback in a way that is beneficial to all parties involved.
- HR Professionals
- Leaders
- Managers
- Supervisors
