Delivering Constructive Criticism - Best Practices

Delivering Constructive Criticism is one of the most challenging things for many managers. Through this session, participants will gain valuable knowledge and skills that will assist them with this challenging task. When an employee commits an action that requires feedback or criticism it needs to be handled in a certain way.

• Understand the importance of providing specific and actionable feedback.
• Learn how to deliver criticism in a respectful and non-threatening way.
• Understand the difference between constructive and destructive criticism.
• Acquire techniques for diffusing emotional reactions.
• Develop a better understanding of how to provide feedback in a way that is beneficial to all parties involved.

• When Feedback Should Occur
• Prepare and Plan to Give Feedback
• Creating a Safe Environment to Deliver Feedback
• Setting goals
• Follow up With Employees After Giving Feedback
• Dealing with Emotional Responses

Constructive Criticism if done correctly will provide great benefits to organizations. It provides the ability for management to address problematic behaviors and develop well-rounded and productive employees. Constructive feedback shows an employee that management cares about them and will invest time and effort into their careers.

• HR Professionals
• Leaders
• Managers
• Supervisors

Dr. Myra K. Hubbard, Ph.D. is Executive Vice President at Hubbard & Hubbard, Inc. and President and CEO of the Hubbard TAP-IN® Women’s Self-Empowerment Institute.

Dr. Myra Hubbard has many years of successful experience providing consultation to executives, work groups, and organizations.  Her global consulting work with various industries includes working with industries such as Healthcare, Finance, Higher Education, Transportation, Government, and Non-Profit organizations in the Netherlands, Pacific Rim, Korea, Japan, Samoa, Zimbabwe, and other countries has proven invaluable to the works he performs in the U.S.

Her special talent and expertise in working with culturally diverse groups enable her to readily gain trust, respect and communicate well in many international, intercultural, and diverse settings.    

Dr. Myra Hubbard's expertise includes addressing women in the workplace and self-empowerment strategies. A sought-after trainer, keynote speaker, and facilitator her emphasis as a women’s self-empowerment strategist is on practical “how-to” approaches directly related to personal and professional success.

Dr. Hubbard is the author of such books as “W.I.S.E. UP: Women, Inclusion and Self-Empowerment”, “Experience Leaves Clues: 7 Keys to Self-Empowerment”, “Assertiveness and Self-Confidence”, “Empowering Yourself by Embracing Change”, “Marketing Basics, “TAP-IN: Elevating Women’s Self-Empowerment, “Measuring the ROI Impact of Employee Resource Groups (ERGs) and Business Resource Groups (BRGs)”, and more.

She holds a Bachelor’s degree in Business and Psychology, a Master’s degree in Counselling, California College Teaching Credentials, a Practitioner Certification and Master Practitioner Certification in Neurolinguistic Programming (NLP), a Neuro-science discipline, and earned a Ph.D. in Business Administration.