Being Adaptable and Flexible for Administrative Professionals

Recorded Session
60 Minutes


    Whether you work in the public, private or nonprofit sector today, organizations are moving at a faster pace and directions are changing rapidly. Innovation is the watchword of the day and what was an established procedure yesterday may be upended today. From ancient philosophers to modern gurus, people have been writing about the constancy of change. As an Administrative Professional, trying to do your job every day in such a topsy turvy world, you may often be frustrated, confused, and unsettled. There is an alternative, reframe your approach to the situation, adapt to change, and enjoy the ride.

Learning Objectives

    After attending this live webinar, you will be able to:

    • Identify situations where you must change and become more adaptable and flexible
    • Define a plan to meet the new situation efficiently and effectively
    • Recognize resistance to change and overcome it

    Review your results and improve your adaptability and flexibility

Why Should You Attend?

    Unless we see immediate benefits when a planned change is announced, we may take a wait-and-see approach. This is especially true when we were not involved in creating the new procedure. When change occurs suddenly, we can become more resistant and even resentful. This results in increased stress and frustration.
       This webinar provides you with practical actions for any situation from mild to drastic change, enabling you to be more adaptable and flexible. When we continue to resist inevitable change, we will be unsuccessful and will not get the results expected of us. When we perceive the change as positive and embrace it, we get better results. Learn to recognize resistance and reframe the situation from a different angle. Employ planning skills to be successful in the changed environment. Adapt your communication skills to work successfully in a chaotic situation to implement the change. Learn to reduce stress and increase productivity, while enjoying the change process and maximizing your natural human resiliency.

Area Covered

    I.    Importance of flexibility and adaptability for Administrative Professionals    

    •     What is flexibility
    •     What is adaptability
    •     Your strengths and challenges

    II.    Unknowns, innovations, changes, unexpected, improvements

    •     Planned vs unplanned change
    •     Recognize resistance

    III.    Adaptability and flexibility strategies and tactics

    •     Act vs React
    •     The lure of firefighting
    •     Develop "Plan B"
    •     Analyzing results of your approach
    •     Prevention or contingency

    IV.    Adapt to unknown and unexpected situations

    •     Develop generic contingency plan
    •     Postmortem of plan effectiveness

    V.    Efficiency

    •     Streamline procedures, rework schedule
    •     Increase flexibility and adaptability

    VI.    Communication

    •     Adapt good communication skills to changing situation
    •     Maximize effectiveness of interactions with your manager

Who will benefit?

    • Administrative Professionals
    • Executive Assistants
    • Managers of Administrative Professionals and Executive Assistants

This webinar is on hold for future date. If you are interested in this webinar,
Please contact our customer care team 510-868-1040.

Speaker Profile

ins_img Rebecca Staton-Reinstein

Rebecca Staton-Reinstein, Ph.D., and President of Advantage Leadership, Inc. works with leaders and their organizations to Increase your bottom-line results through strategic leadership, engaged employees, and delighted customers in all economic sectors. Draw on her proven ability to mentor you through major change, customizing successful solutions to your complex issues. For over 25 years, Rebecca has contributed value as an executive, manager, educator, and consultant, honored on four continents. She is a Ph.D. in organizational development, a National Speakers Association Legacy Professional Member, and St. Petersburg Engineering Academy Foreign Member and author of books on strategic leadership and planning.