How can you resolve conflicts less painfully, delegate critical tasks more efficiently, energize your employees and transform resistance into support?
Adjusting your management and personal styles to complement the culture of your work group and your company as a whole can be the catalyst that motivates your teams to heightened productivity.
Utilizing extensive practice in the principles of emotional intelligence, Successfully Dealing with Difficult Peoplecourse underscores the importance of self-awareness in developing sensitivity to and better communication with others.
WHY SHOULD YOU ATTEND?
Would you benefit by understanding how to even more effectively motivate and direct the people you rely on?
Would you like to be better at delegating?
How about an opportunity to understand how to turn difficult people and poor performers into team players?
If you answered “yes” to any of these questions, then come laugh, listen and learn as Chris DeVany leads us all through those important topics, key questions and answers we all need to be able to address effectively to improve our team members’ and team’s performance!
AREA COVERED
- Use coaching to guide and direct your team members to improving performance.
LEARNING OBJECTIVES
- Motivate and direct the employees you rely on—even when they don’t share your values
- Adjust your management and personal style to the needs of different situations
- Get more done by using the appropriate delegation techniques for any given situation
- Resolve conflict more effectively in a wide variety of situations
- Turn difficult people and poor performers into team players
- Win the cooperation and trust from everyone in your organization
- Increase your confidence, leadership skills and personal and professional satisfaction in your job
- Use coaching to guide and direct your team members to improving performance
WHO WILL BENEFIT?
- CEOs
- Senior Vice Presidents
- Vice Presidents
- Executive Directors
- Managing Directors
- Regional Vice Presidents
- Area Supervisors
- Managers
Would you benefit by understanding how to even more effectively motivate and direct the people you rely on?
Would you like to be better at delegating?
How about an opportunity to understand how to turn difficult people and poor performers into team players?
If you answered “yes” to any of these questions, then come laugh, listen and learn as Chris DeVany leads us all through those important topics, key questions and answers we all need to be able to address effectively to improve our team members’ and team’s performance!
- Use coaching to guide and direct your team members to improving performance.
- Motivate and direct the employees you rely on—even when they don’t share your values
- Adjust your management and personal style to the needs of different situations
- Get more done by using the appropriate delegation techniques for any given situation
- Resolve conflict more effectively in a wide variety of situations
- Turn difficult people and poor performers into team players
- Win the cooperation and trust from everyone in your organization
- Increase your confidence, leadership skills and personal and professional satisfaction in your job
- Use coaching to guide and direct your team members to improving performance
- CEOs
- Senior Vice Presidents
- Vice Presidents
- Executive Directors
- Managing Directors
- Regional Vice Presidents
- Area Supervisors
- Managers
Speaker Profile

Chris DeVany is the founder and president of Pinnacle Performance Improvement Worldwide, a firm that focuses on management and organization development. Pinnacle’s clients include organizations such as Microsoft, Visa International, Society for Human Resource Management (SHRM), U.S. Department of Housing and Urban Development, Sprint, American Counseling Association, Aviva Insurance, U.S. Patent, and Trademark Office, Big Brothers and Big Sisters, Hospital Corporation of America, Schlumberger, Morgan Stanley, Boston Scientific, US HealthCare and over 500 other organizations in 22 countries.He has published numerous articles in the fields of project management, management, sales, team-building, leadership, ethics, customer service, diversity, and work-life balance, in …
Upcoming Webinars

Using High-Performance Coaching for Managers to Address Per…

Using Stay Interviews To Improve Employee Retention & Engag…

Excel - Pivot Tables - The Key To Modern Data Analysis and …



FDA Technology Modernization Action Plan (TMAP) and Impact …

FDA Audit Best Practices - Do's and Don'ts


Stay Interviews: A Powerful and Low-Cost Employee Engagemen…

Become an excellent Critical Thinker to greatly improve you…

Understanding the incredible uses and fallbacks of ChatGPT

Learn the Do's and Don'ts of Opening Business Bank Accounts


Project Management for HR, Administrative Professionals, an…

2-Hour Virtual Seminar on How to Conduct an Internal Harass…

Performance of Root Cause Analysis, CAPA, and Effectiveness…

Re-imagine Finance & Accounting Made Simple. Three Webinars…

Writing Effective 483 and Warning Letter Responses

Dealing With Difficult People In Life & Work

I-9 Audits: Strengthening Your Immigration Compliance Strat…

Managing Toxic & Other Employees Who Have Attitude Issues

If It Isn't Written, It Didn't Happen! How Can Employers Cr…


Hybrid Workplace: 10 Best Practices to Manage Your Team’s P…

Form W-9 Compliance to Avoid Penalties: TIN Verification, B…