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Thinking critically is an integral component of the skill sets needed by managers, supervisors, and team members. A focus will be on how critical thinking can be applied to your most important workplace issues and challenges.

We will cover the core elements of critical thinking and introduce you to a systematic process to use for getting your best results This approach will help participants identify how different styles of thinking affect how you view and work through our issues. Learning about thinking styles will help you understand the way you take in and process information, form your views and opinions, solve problems, make decisions, plan, and express yourself to others.

The session will also assist you in identifying and challenging “automatic thinking” and getting to the heart of any problem. Most importantly it will help you sharpen your analytical skills for a more effective exploration of problems, the search for alternative solutions, consideration of consequences, and the establishment of action plans.


  • Discover how to be a more efficient and productive decision-maker
  • Identify techniques to make decisions more effectively
  • Enhance your mental flexibility by balancing logic and emotion
  • Assess and improve individual and team efforts to make decisions
  • Learn about potential decision-making traps and how to overcome 
  • Explore and practice using the 5 Step Decision Making Method

  • Find out what you need to know and do to make great decisions
  • Learn how to reduce conflict and groupthink
  • Identify personal characteristics that inform your idea about what makes a decision right
  • See how you can sharpen your analytical and intuitive aspects of decision-making 
  • Recognize how your feelings impact the way you make decisions
  • Master how you can more deliberately apply personal experience to making complex decisions

  • Be more productive through more effective decision-making
  • Think outside the box with strategic and future focus
  • Better communicate, sell ideas, and work well in teams
  • Understanding others’ preferences supports good communication and collaboration
  • Think in a more thorough “whole brain” way; considering many perspectives 
  • Practically apply critical thinking to everyday issues

  • Human Resource Professionals 
  • Supervisors 
  • Team Leaders 
  • Business Owners 
  • Senior Executives 
  • Project Managers 
  • Strategic Planners 
  • Management Consultants 
  • Entrepreneurs 
  • Personal Development Specialist

All Team Members who want to be better critical thinkers


Bill specializes in helping businesses improve their results by developing employees and providing tools, tips, and techniques to make better decisions and solve problems more effectively.  His background includes more than twenty years of senior management experience in the public, private, and nonprofit sectors.

He has worked with hundreds of individuals as a trainer, facilitator, and consultant to more than 250 major organizations such as AstraZeneca, Bank of America, The Federal Reserve Bank of New York, National Grid, NYC-Citywide Administrative Services, Southern Company, Marine Corps/Intelligence School, McGraw Hill, Johnson & Johnson, NY/NJ Port of Authority, Société Générale Bank, Time Inc. the U.S. Mint, and Verizon to develop and improve their employees’ professional and interpersonal skills to increase their management and team effectiveness.

Bill has presented and coordinated workshops at the local, state, national, and international levels He also serves on the faculty of the American Management Association conducting seminars in their Leadership, Communications, and Management practices.

A foundational topic in his practice is Problem Solving where he lays out a road map from his recently published book “The Essential Problem Solver – A Six Step Method for Creating Solutions that Last” to help participants clearly, identify, explore, and find the right solution to their challenges.

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