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When the time comes to handle a touchy employee issue how do you handle it? Are they properly trained? Do they understand the laws and regulations?

This course is designed to train managers and supervisors the legal and proper techniques in conducting an internal workplace investigation. Without learning investigation techniques and how to handle conflict in the workplace effectively, employees may feel their complaints are not taken seriously.

  • Common workplace investigations
  • Laws and regulations
  • Investigation process
  • Confidentiality
  • Policies and procedures
  • Conflict of interest
  • Writing up the investigation

  • Learn the basics of how to gather a statement of complaint, identify witnesses, gather evidence, conduct witness interviews, fact-finding, document, report writing and communication follow-up
  • Common types of internal investigations
  • Legal obligations related to internal investigations
  • Information gathering and physical evidence prior to witness interviewing
  • Question prep for witness interviews and select appropriate interviewing locations
  • Standard format and procedures for documenting investigative findings
  • Disciplinary action best practices

  • HR Managers
  • Small Business Owners
  • Union Reps
  • Academics
  • Accounting
  • Administrators

Matthew Burr has over ten years of experience working in the human resources field, starting his career as an Industrial Relations Intern at Kennedy Valve Manufacturing to most recently founding and managing a human resource consulting company; Burr Consulting, LLC. He specializes in labor and employment law, conflict resolution, performance management, employee relations and work with labor unions. Matthew also has a generalist background in HR and provides strategic HR services to his clients, focusing on small and medium sized organizations. Matthew will be starting as an Associate Professor of Management at Elmira College in July 2017. Matthew is the SHRM Certification Exam Instructor at Elmira College. Matthew works as a trainer Tompkins Cortland Community College, Corning Community College, Broome Community College and Penn State University. He is also an on-call Mediator and Fact-Finder through the Public Employment Relations Board in New York State.

Matthew has publications at the Cornell HR Review, Business Insider, Expert 360 (in Australia). He recently published his first book, $74,000 in 24 Months: How I killed my student loans (and you can too!).

Matthew has an associate's degree in business administration from Tompkins Cortland Community College, a bachelors of science degree from Elmira College, a master's degree from the University of Illinois School of Labor and Employment Relations in Human Resources & Industrial Relations, a Lean Six Sigma Green Belt certification, both the SPHR and SHRM-SCP. Matthew is currently working towards a masters degree in business administration through Syracuse University with an anticipated completion date of December 2017.

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