Jenny Douras is President at AdvantEdge Training & Consulting. She has over 25 years of experience in management, employee development, operations, instructional design, and training. Jenny has managed teams of up to 300 people across multiple states and countries, working with several Fortune 500 clients. From this experience, she developed her Remote Employee Management Class. She also sat on the board of directors for the Rocky Mountain Chapter of the American Society for Training and Development for three years and is an active member of the Colorado training community.
While email has become widely accepted as the default method of communication in business, many employees struggle with balancing appropriate style, tone, and construction with the convenience and…
Industry: Banking and Finance Duration: 60 Minutes
In order to reduce employee turnover, we have to start by hiring the right employees the first time. This starts by interviewing for retention, which is best done through a technique called Behavi…
Industry: HR Compliance Duration: 60 Minutes
Do Outlook and email sometimes feel like the bane of your existence? Does it feel like you are bombarded with so many emails you can never keep up? Does your Outlook inbox feel like it's overf…
Industry: HR Compliance Duration: 60 Minutes