Managing Older Workers: Understanding the Power Dynamics and Generational Differences

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Audrey Halpern

Speaker: Audrey Halpern

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Date
07 June, 2019 (Friday)
Time
10:00 AM PST | 01:00 PM EST
Duration
60 Minutes

Overview

Area Covered

  • Portray confidence through alleviating your fears
  • Communication essentials, i.e., write and communicate clearly and tactfully to all generations
  • How to deal quickly and professionally with every performance problem?
  • How to give criticism in a way that creates positive behavior—not resentment?
  • Build respect and earn the trust
  • How to be calm in the storm when there is chaos?
  • Build solid team productivity by demonstrating respect
  • How to keep employees of all generations engaged and motivated?
  • How to manage someone with more experience than you?

Why Should You Attend

In today's five-generation American Workforce, the younger generations are finding themselves in management positions, managing older, more experienced employees. Managing people older than you can be a challenge, but so is any power dynamic between two individuals with distinct personalities and backgrounds. This topic will provide you with the tools required for managing older workers in the workplace and building relationships.

Who Will Benefit?

Managers and supervisors who have recently been promoted, those taking on new management responsibilities, those with little or no formal training, will benefit from the ideas, techniques, and tools offered in this program.

Speaker

Audrey Halpern is a soft skills training facilitator consultant with 20+ years of experience. Audrey’s is currently a  faculty member of American Management Association where she trains communication skills.

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