The Power of Trust: Why It Should Matter to All Leaders & How to Enhance It

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Pete Tosh

Speaker: Pete Tosh

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Date
10 December, 2025 (Wednesday)
Time
12:00 PM PDT | 03:00 PM EDT
Duration
60 Minutes

Overview


There are various definitions of leadership, but they all involve having influence. And a trusting relationship is a necessity for ongoing influence. When we don’t trust someone, what they say has little if any influence on us. In fact, we often try to avoid even listening to them.
Trust has a very significant & positive influence on all of our relationships. For many people, ‘Whether I trust you?’ is a more important question than ‘Whether I like you?'
Trust is the currency of relationships - impacting both current & future relationships. But trust does not happen by accident or flow automatically from good intentions. Leadership trust requires intentionality, consistency & fulfilling our promises.
Employees want to be able to trust their leader. However, with some employees, possibly because of their experience with prior leaders, it takes significant effort to develop a trusting relationship.
Being a trusting leader is challenging. Every leader’s interaction with any team member is a ‘moment of trust.’ So, leaders are constantly adding to or subtracting from their ‘trust accounts’ with each of their team members. And sometimes, the first step in building trust is to stop making withdrawals.
Trust:
  • Enhances organizational performance because it increases speed & decreases costs
  • Without trust a team’s achievements take longer & cost more. So, a lack of trust is a significant business expense
Consider someone with whom you share a high degree of trust:
  • How enjoyable is that relationship?
  • How well do the two of you communicate?
  • How quickly can the two of you accomplish tasks?

Why Should You Attend


Most of us feel we understand the concept of trust. However, trust can be elusive because - we trust:
  • Some people consistently – physicians, pharmacists, chefs & elevator repairmen
  • Specific people more than others
  • A person in some situations but not in other situations
  • Depending on our prior experiences
And our trust decisions are influenced by our feelings and emotions – so they are not always rational.
Leaders need to be trusted in order to lead effectively. And, fortunately, leaders have multiple opportunities daily to create trusting relationships with team members – through both their words & behavior. 
Trusted leaders reap significant dividends. Trust builds closer working relationships, enhances employee engagement and amplifies the achievement of tasks. So, leaders should not underestimate the importance of making an investment in creating trusting relationships with team members. Trust is a strategic leadership skill.

Who Will Benefit?

  • CEO’s
  • COO’s
  • Human Resources Professionals
  • VP of Human Resources 
  • Chief Learning Officer
  • Directors
  • Managers 
  • Supervisors
  • Project Managers
  • Operations Managers
  • Team Leaders

Speaker

Pete Tosh is the Founder of The Focus Group, a management consulting and training firm that assists organizations in sustaining profitable growth through four core disciplines:

  • Implementing Strategic HR Initiatives
  • Maximizing Leadership Effectiveness
  • Strategic Planning
  • Enhancing Customer Loyalty

The Focus Group has provided these consulting and training services to manufacturing and service organizations across the U.S., Canada, Europe, and the Middle East. Pete has worked closely with the leadership teams of organizations such as Exxon, Brinks, EMC, State Farm, Marriott, N.C.I. YKK and Freddie Mac

Pete holds a B.A. degree in Psychology from Emory and Henry University and Masters degrees in both Business Administration and Industrial Psychology from Virginia Commonwealth University. Pete also co-authors Leading Your Organization to the Next Level: the Core Disciplines of Sustained Profitable Growth.

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