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The most effective leaders act as coaches rather than just managers. Coaching lifts team performance, helps retention, can lower training costs and supports career progression, and waiting for the annual appraisal means missing chances to improve.
This 60-minute coaching skills training explains the six steps of effective coaching, how to coach on performance and behavior, and when coaching works best and least. You'll learn what coaching is and isn't, the competencies and attributes of a good coach, and how to build a coaching relationship.
The session also covers the principles of coaching, the GROW model, setting realistic goals, development plans and 13 challenges every coaching manager faces.
Coaching helps people reach their potential and benefits both the individual and the organization, whether the focus is performance against expectations or career growth. Yet it is probably the least understood part of a manager's role.
This session suits senior HR executives and leaders, senior executive team members, directors, coordinators, supervisors and anyone leading culture change who wants to become a more effective coach.
Audrey Halpern is a soft skills training facilitator consultant with 20+ years of experience. Audrey’s is currently a faculty member of American Management Association where she trains communication skills.
Speaker: Margie Faulk
Duration: 90 Minutes
Date: 02 November, 2026 (Monday)
Speaker: Dr. Sean Stein Smith
Duration: 60 Minutes
Date: 02 November, 2026 (Monday)
Speaker: Paul J. Cline
Duration: 90 Minutes
Date: 02 November, 2026 (Monday)
