Dealing With Difficult People: At Work & In Life
Learn how to handle specific types of difficult people, keep your emotions in check, manage conflict and side-step difficult behavior at work and in everyday life.
Speaker
Paul J. Cline
Psychology expert and corporate trainer · Advanced Ideas, Inc. · Four advanced degrees
Overview
Difficult people show up everywhere, from irritating coworkers to far harder cases. This 90-minute dealing with difficult people training teaches skills used by therapists with the most challenging people, including patients in locked psychiatric units, and tested extensively in the field.
You'll learn how to handle specific types of difficult people, why they behave the way they do, and how to control your emotions so you respond from strength. The webinar also shows practical methods for managing conflict and skillfully side-stepping people who drain your time and energy.
The skills are presented simply so anyone can learn and apply them.
Why attend: Difficult people can make work and life harder than they need to be. This webinar shows you how to deal with them in everyday situations and on the job, and how the same skills help you manage conflict and build healthier relationships. It suits anyone: CEOs, leaders, managers, department heads, program managers, foremen, trainers and staff.
What’s covered
- How to deal with specific types of difficult people
- Techniques to control your emotions and respond from strength
- Methods for dealing with conflict
- How to skillfully side-step difficult people
- Strategies for staying in control with difficult people
- Why difficult people are the way they are
- Techniques that stop difficult behavior in its tracks
Who should attend
What you get
About the speaker
Paul J.Cline Serial Entrepreneur and Psychology Expert. CEO at Advanced Ideas, Inc, Award Winning University Professor, Therapist, Corporate Trainer, Professional Speaker, Internet Marketing Expert, and Business Consultant. I have 4 Advanced Degrees, Extensive Experience in the fields of Business & Psychology, and a Wealth of Information to Share!
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