How to Create a Drama Free Workplace
Learn a 5-step process to stop workplace drama, recognize the roles people play, handle aggressive and passive-aggressive behavior, and decline invitations to join in.
Speaker
Michael Healey
Leadership and culture consultant · Consulting since 1987
Overview
Workplace drama wears people down. It shows up as constant gossip, personality clashes, aggressive, passive or passive-aggressive behavior, meetings dominated by a few voices, and colleagues who feel stressed and overworked.
This 90-minute webinar on how to create a drama-free workplace gives you a 5-step process for removing unproductive drama and strategies for redirecting it. You'll learn a model of the three roles people play to create drama and how to respond to each, along with specific skills for handling aggression, passivity and passive-aggressive words or actions.
The session also shows how to spot even subtle drama early, stop it before it escalates and politely decline invitations to take part, so you can stay calm and keep your focus.
Why attend: Drama, conflict, gossip and aggression drain energy and productivity. With the right skills and tools, you can deal with them while staying calm, get more done and enjoy your work more. This session suits leaders who want more productivity, creativity and collaboration from their teams, and anyone who feels worn out by a drama-filled environment, put down by a co-worker or frustrated by personality conflicts.
What’s covered
- Common forms of workplace drama: gossip, personality conflicts, dominated meetings and stress
- A 5-step process to remove unproductive drama
- Strategies to redirect drama
- Skills for addressing aggressive, passive and passive-aggressive behavior
- The 3 roles people play to create drama and how to deal with each
- Recognizing subtle drama and stopping it before it escalates
- Declining invitations to take part in drama
Who should attend
What you get
About the speaker
Michael Healey Since 1987 he has been consulting with businesses and organizations that understand the value of developing organizational culture and their people as a foundation for continual improvement and enhancing organizational capacity.
From large multi-national to entrepreneurial organizations, government and NGO's, and across the spectrum of executive, senior managers, supervisors and staff
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