Enhancing Employee Engagement to Drive Organizational Performance
Learn what employee engagement is, why it drives performance, and how managers can meet employees' core engagement needs through daily coaching touchpoints.
Speaker
Pete Tosh
Management consultant and trainer · The Focus Group · MBA and MS, Virginia Commonwealth
Overview
Employee engagement is the focus, motivation and passion people bring to their jobs, shaped by their relationship with their manager and how they see the organization. This 60-minute employee engagement training explains why it matters and how to raise it.
Engaged employees take pride in their work, suggest improvements, put in discretionary effort, speak well of the organization and plan to stay. Yet only about 31% of U.S. employees are engaged, and over 100 research studies link engagement to better organizational performance.
You'll see why compliance isn't engagement, the three levels of engagement, how leading companies use it, and practical ways managers can meet the needs most tied to business results, plus where pay fits.
Why attend: About half of employees are unengaged and around 20% are actively disengaged, so most organizations have a large opportunity. Employees' engagement needs are simple: clear expectations, the right tools, recognition and a supervisor who cares. The biggest driver is the relationship with their immediate supervisor, who has daily chances to listen, coach and build engagement. It suits HR professionals new to the field or seeking a refresher, and leaders and managers.
What’s covered
- Compliance is short-term, forced adherence driven by penalties
- Engagement is sustained, willing performance
- Why telling employees what to do is not enough
- Characteristics of engaged employees
- Three levels of engagement and how to improve them
- Strategy plus employee engagement equals strategy execution
- Highlights of multi-industry research over 20 years with large samples of front-line employees and managers
- Why engagement is worth the effort
- Improving engagement to drive business performance
- Brand-name companies whose high-engagement facilities have lower turnover, fewer accidents and higher productivity and profitability
- Why engagement scores reflect employees' views of their manager more than company policy
- How managers can shift discretionary effort by 20% or more
- Why great managers are catalysts
- Using manager-employee touchpoints
- The employee needs most correlated with positive business outcomes
- Practical ways to meet each of those needs
- The secondary set of core engagement needs
- What about pay?
Who should attend
What you get
About the speaker
Pete Tosh is the Founder of The Focus Group, a management consulting and training firm that assists organizations in sustaining profitable growth through four core disciplines:
- Implementing Strategic HR Initiatives
- Maximizing Leadership Effectiveness
- Strategic Planning
- Enhancing Customer Loyalty
The Focus Group has provided these consulting and training services to manufacturing and service organizations across the U.S., Canada, Europe, and the Middle East. Pete has worked closely with the leadership teams of organizations such as Exxon, Brinks, EMC, State Farm, Marriott, N.C.I. YKK and Freddie Mac
Pete holds a B.A. degree in Psychology from Emory and Henry University and Masters degrees in both Business Administration and Industrial Psychology from Virginia Commonwealth University. Pete also co-authors Leading Your Organization to the Next Level: the Core Disciplines of Sustained Profitable Growth.
More in HR Compliance
See all 348 HR webinars →
Paul Pelletier · 60 min
ChatGPT for HR - Build HR Policy Framework and Strategy
Manish Gupta · 90 min
Language is Code - Intro to AI - Generative AI - ChatGPT and Copilot 365
Allen Evitts · 60 min
Retaining Top Talent
Dr. B. Lynn Ware · 60 min