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Using 30 years of experience, the instructor will define the top twenty controls that can be used to detect and prevent fraud along with the top three critical controls. The instructor defined these key controls to help WorldCom recover from the lack of internal controls and an environment of fraud.  They are also used to validate and enhance internal controls programs across global corporations.  These controls are universal in nature and can be applied to all companies and processes.

Standards of Internal Control (the standards) are a series of risk based internal controls that determine the risk that is being mitigated.  The standards define a series of internal controls that address the risk associated with specific business process encompassing financial operations, information management, business continuity, human resources, corporate governance and entity level controls.

The basic premise of the standards is the critical corporate controls that should the foundation for all internal control programs, regardless of the company’s size or industry. The three critical controls are: 1) Segregation of Duties, 2) Delegation of Authority, and 3) System Access.


  • Learn about internal control best practices.
  • Learn about the Top Three Critical Corporate Controls and why they are the foundation of any internal controls program.
  • Focus on the Top Twenty Internal Controls and the roles and responsibilities for these controls.
  • Discuss how the Top Twenty Internal Controls can detect and prevent fraud.
  • Learn about the risk management practices.
  • Learn about continuous controls monitoring (CCM) processes. 


The “Top Twenty Internal Controls” to detect and fraud are built upon standards of internal control and risk management.  This instructor will review each control in detail and will suggest the roles and responsibilities for each control and the types of internal control will be clearly defined. Specific examples will be given for each top twenty control including the top three critical corporate controls. Attendees will be armed with a toolkit of the standards of internal control that can be implemented at their companies.


  • How Big is the Challenge?
  • Definition of Internal Controls
  • Roles and Responsibilities for Internal Controls
  • The Top Three Critical Corporate Controls
  • The Top Twenty Internal Controls
  • About Continuous Controls Monitoring (CCM)
  • Q&A


  • Financial Officers
  • Controllers
  • Procurement Professionals
  • Shared Service Center Executives
  • Risk Officers
  • Internal Auditors


Chris Doxey, CAPP, CCSA, CICA, CPC

Chris has been the owner and president of Doxey, Inc. since 2012.  She provides management consulting services to clients such as NACHA, Oracle and Mastercard. She advises her clients on how to implement leading edge best practices and automation in the areas of internal controls, risk management and metrics for financial operations. She specializes in the procure to pay (P2P), order to cash (O2C) and record to report (R2R) processes.

Chris held senior finance and controller positions at Digital Equipment Corporation, Compaq, and Hewlett Packard and MCI which allowed her to develop and implement standards of internal control and leading practices for all aspects of financial operations. She was recruited to lead WorldCom (MCI) in the implementation of SOX 404, internal controls, and corporate governance policies and procedures.

Chris also held senior management positions at accounts payable recovery firms which included APEX and Business Strategy, Inc. (BSI). As a consultant, she worked with PRGX to implement a self-audit tool for the accounts payable payment process.

She holds a bachelor's degree in English, a bachelor's in accounting, a master's in business administration, and has a graduate certificate in project management.  She is a Certified Accounts Payable Professional (CAPP) and holds a Certification in Controls Self-Assessment (CCSA). Chris is also a Certified Internal Controls Auditor (CICA), and a Certified Professional Controller (CPC).

Chris is a member of the Institute of Internal Auditors (IIA), the Institute for Internal Controls (The IIC), and the Institute of Management Accountants (IMA). She is also a member of the advisory board for The IIC and The Exchange Summit.

Chris a sought after speaker at global conferences and presents several webinars each year. As a published author, she writes numerous blogs and whitepapers. Her books, “The Internal Controls Toolkit” and “The Fast Close Toolkit” will be published by Wiley later in 2019.

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