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How to Use Microsoft Outlook to efficiently manage your email, calendar, contacts, and tasks.


  • Sorting and filtering emails.
  • Using Folders to organize emails
  • Using Rules to organize emails
  • Flagging emails for follow-up
  • Managing Attachments
  • Adding conditional formatting emails to color code certain messages
  • Using shortcuts to manage your calendar
  • Adding a 2nd Time zone to your calendar
  • Making Distribution Lists from your contacts
  • Making a mail-merge from your Outlook Contacts


Anybody who currently uses Microsoft Outlook, or who will use it in the near future, and wants to be be more efficient using the program.


  • Sorting and filtering emails
  • Using Folders to organize emails
  • Using Rules to organize emails
  • Flagging emails for follow-up
  • Managing Attachments
  • Adding conditional formatting emails to color code certain messages
  • Using shortcuts to manage your calendar
  • Adding a 2nd Time zone to your calendar
  • Making Distribution Lists from your contacts
  • Making a mail-merge from your Outlook Contacts


  • Banking, insurance, finance, manufacturing, IT, non-profits, Pharmaceutical, medical, transport, really anybody who uses Outlook, Managers, Admins, Secretary, office worker, accountants, bankers


Tom Fragale is a computer professional with over 30 years of professional experience. He has trained over 30,000 business people in on-line webinars, public seminars, and on-site training. His clients include many Fortune 500 companies, government agencies, military bases, and companies large and small across many industries, including manufacturing, banking, pharmaceutical, education, retail, etc. He started his career as a database application programmer and has served as a consultant and project manager on many successful projects. His topics of expertise include: Access, Excel, Word, PowerPoint, Outlook, Crystal Reports, SQL Server, Visio, QuickBooks, and SharePoint, among others. His passion is training people and helping people get the most out of their computers, and he is a published author having written a book on Microsoft Access. He graduated in 1988 from LaSalle University in Philadelphia, PA with a BA in Computer Science.

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