Call us at +1-(510)-868-1040

Login Register


    Human Error Reduction and Prevention: Implementing an Effective Program and Measuring Its Efficacy

    Speaker: Ginette M. Collazo
    Date: 2019-11-26
    Time: 12:00 PM PST | 03:00 PM EST

    Duration: 90 Minutes
    Product Code: 601056
    Thanksgiving Sale! Apply promocode THANKS10 and get flat 10% off on all webinars. Hurry! Limited Period Offer!!

If you work in the GMP regulated industry you not only need to address human error deviations because they are an inconvenience, you must do it because the regulation requires it. For example: the CFR - Code of Federal Regulations Title 21 Subpart B_Organization and Personnel Sec. 211.22 talks about the “responsibilities of quality control unit” and it states that “(a) There shall be a quality control unit that shall have the responsibility and authority to approve or reject all components, drug product containers, closures, in-process materials, packaging material, labeling, and drug products, and the authority to review production records to assure that no errors have occurred or, if errors have occurred, that they have been fully investigated…”

Also, the European Commission reads “Where human error is suspected or identified as the cause; this should be justified having taken care to ensure that process, procedural or system-based errors or problems have not been overlooked if present. Appropriate corrective actions and/or preventative actions (CAPAs) should be identified and taken in response to investigations. The effectiveness of such actions should be monitored and assessed, in line with Quality Risk Management principles.”

We in Human Error Solutions have created the simplest and most effective human error reduction program, with 100% effectiveness when fully implemented in different organizations around the world. This valid scientific model combines qualitative and quantitative methodologies and provides practical tools that would assist your organization in achieving desired results.


  • Human error reduction System
  • 6-step implementation process
  • HES tools
  • Human error program implementation
  • Metrics and KPI’s

This training will provide you with the steps to be able to implement a Human Error Reduction Program at your site. Includes practical tools, the six steps for implementation and how to measure effectiveness to continuously improve human reliability at your site.


  • What is human error?
  • How is human error controlled?
  • 6 step method for human error prevention
  • Human error rates and measurement
  • Trending and tracking
  • Prediction
  • Effectiveness

  • Training managers and coordinators
  • Operations
  • Manufacturing
  • Plant engineering
  • QA/QC staff
  • Process excellence/improvement professionals
  • Industrial/process engineers
  • Compliance officers
  • Regulatory/legislative affairs professionals
  • General/corporate counsel

Ginette Collazo, Ph. D. is an Industrial-Organizational Psychologist with 20 years of experience that specializes in Engineering Psychology and Human Reliability, disciplines that study the interaction between human behavior and productivity. She has held positions leading training and human reliability programs in the Pharmaceutical and Medical Device Manufacturing industry.

Nine years ago, Ginette established Human Error Solutions (HES), a Florida based boutique consulting firm, where she has been able to position herself as one of the few human error reduction experts in the world. HES, led by Dr. Collazo, developed a unique methodology for human error investigations, cause determination, CA-PA development and effectiveness that has been implemented and proven amongst different industries globally. This scientific method has been applied in critical quality situations and workplace accidents.

Ginette is also the author of the book Human Error: Root Cause Determination Model, published in 2008. She is also a speaker at significant events like Interphex, FDAnews Annual Conference, Global Conference on Process Safety, International Conference on Applied Human Factors and Ergonomics, Pharmaceutical Industry Association, and International GMP Conference.

View all trainings by this speaker
 
Live Webinar

Live + Recorded Session

Get unlimited access to the link for one participant, from the date of webinar completion.

$269

Live + Transcript

Get unlimited access to the link for one participant, from the date of webinar completion.

$249

Live + Training CD

Free shipment within 3 to 5 Days from the date of webinar completion.

$450

On Demand

Transcript

PDF Transcript of the Training which are available once the webinar is completed.(Transcript for single user only)

$179

Downloadable recorded session

Get unlimited access to the link for six months.

$239

Training CD

Free shipment within 72 Hours, from the date of webinar completion

$350

Group Session

Group Session unlimited participants + Recorded

Live session for unlimited participants

$799

  

Upcoming Webinars