Cultivating Employee Accountability

“It’s “It’s not my fault.” “It’s not my job.” “I didn’t know.” Excuses! We’ve heard them all. Wouldn’t you love to have your entire employees see what needs to be done, do what needs to be done and accept responsibility for the results? Unfortunately, such is often not the case. In this webinar, organizational culture expert Larry Johnson offers you practical strategies to raise the odds everyone on your team behaves responsibly every time.

By the end of this session, participants will be better able to:

• Apply three techniques for instilling a sense of job ownership in employees
• Use a conversational road map for tough conversations with non-performers
• Implement five strategies for changing the culture to be more accountable
• Apply an approach to giving feedback that changes behavior and gets results
• Understand how to keep employees from shifting their work back on to you
• Be aware of a key indicator that tells you when to let an employee go

• Identify one person who made you want to attend this presentation. 
• An exercise that helps the audience to see who has the responsibility to do something about the problem
• Clarify expectations. If you want people to be responsible, you need to communicate that you ex¬pect them to be so 
• Three types of expectations: Duties, Goals & Professional Practices 
• Five actions you can take to create a culture of accountability 
• Things to consider before taking corrective action 
• A conversational roadmap for conducting a difficult discussion

To raise the level of employee accountability for your team, thus raising productivity and employee morale.

• Managers
• Supervisors
• Team leaders

An in-demand speaker and author, Larry, delivered more than 2000 paid presentations for association conferences, corporations and government organization meetings, including his speech for numerous SHRM chapters including Greater Phoenix, Ohio, Inland Empire, Louisiana, and Indiana. He’s also spoken for Harley-Davidson, Southwest Airlines, and the Nuclear Regulatory Commission.

Larry is the co-author of the top-selling book Absolute Honesty: Building a Corporate Culture That Values Straight Talk and Rewards Integrity. He’s written for the Huffington Post and has been quoted in the Wall Street Journal and the Harvard Business Review. He has also been interviewed on CNN. He has also written more than 100 published articles on the topic of improving organizational culture.

Larry holds an M.A. in Counseling Psychology from Northern Arizona University and a CSP (Certified Speaking Professional) designation from the National Speakers Association.