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This webinar has been approved for HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form. "For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org. The use of this seal confirms that this activity has met HR Certification Institute's® (HRCI®) criteria for recertification credit pre-approval."
Negotiation is a core competency of the modern manager. In today’s diverse and complex world many factors affect negotiation. Going into a negotiation, a manager must be aware of the impact of gender and culture. Managers are often called on to build coalitions in effective negotiations, At times, negotiators are representing a variety of stakeholders and team members. Some specialized skills are needed for advanced negotiators. These include being aware of the influence of power, how to negotiate with difficult persons and handle difficult conversations. In addition, the webinar will provide the ten best practices of negotiation.
Please tell us why one should attend the training:
The webinar will help train managers, team leaders and others in management to develop advanced negotiation skills. These skills will help managers be more effective in complex, multiparty negotiations. It will also provide a basis for understanding others that come from different backgrounds. The webinar will also provide attendees with best practices they can use in daily practice.
Participants will learn the impact of gender and culture on negotiation
Learning the importance of coalitions in negotiation
How to negotiate with multiple parties and teams
Learning the use of power in negotiation
Learn how to negotiate with difficult persons
Participants will be introduced to a method for difficult conversations
Attendees will learn the ten best practices of negotiation
Gender and negotiation
Culture and negotiation
The role of building coalitions
The role of power in negotiation
Negotiating with difficult persons
Advanced best negotiation practices
Bob Churilla is a partner in a conflict management and organizational development firm, Conflict Resolution Professionals Group (CRPG). In addition, Bob is a Visiting Professor at a private University. Bob has worked with the United States Postal Service, Veterans Administration, Transportation Security Administration and the Equal Employment Opportunity Commission as a mediator and consultant. He has also consulted with local, state and national private employers, government agencies, churches and nonprofit organizations. Bob has a Ph.D. in Conflict Resolution and a Juris Doctorate degree.