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This webinar has been approved for HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form. "For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org. The use of this seal confirms that this activity has met HR Certification Institute's® (HRCI®) criteria for recertification credit pre-approval."



This program examines the concept of communication and the challenge of communicating with people who have different cultural backgrounds and experiences. We look at communication in relation to gender as well as culture and explore how various communication issues can affect productivity in the workplace.


Participants consider what communication is and what it's not, what makes it work and what hinders it. They can evaluate aspects of their own communication techniques and discover what they need to work on to be a better communicator. The workshop offers effective strategies and tips for successful cross cultural and cross gender communication in the workplace and in our culturally diverse society.


  • The individual's role and responsibility in the communication process
  • Help participants understand cross cultural or cross gender communication and how it affects the workplace
  • Provide an opportunity for participants to raise questions about their concerns related to cross cultural or cross gender communication issues
  • Exercises that strengthen communication skills and help participants become more confident and effective in a culturally diverse environment
  • Help decrease the stress, anxiety and tension associated with cross cultural or cross gender interaction and communication


  • The individuals role and responsibility in the communication process
  • Help participants understand cross cultural or cross gender communication and how it affects the workplace
  • Provide an opportunity for participants to raise questions about their concerns related to cross cultural or cross gender communication issues
  • Exercises that strengthen communication skills and help participants become more confident and effective in a culturally diverse environment
  • Help decrease the stress, anxiety and tension associated with cross cultural or cross gender interaction and communication


  • All Industries, all sectors
  • All employers including public agencies, state, local and federal employers
  • Private-sector employers
  • HR professionals
  • Directors
  • Managers
  • Supervisors


U. Harold Levy is a national and international speaker, trainer, consultant and recognized expert on civil right issues, human resources, leadership and management. Mr. Levy has over 25 years of experience in the profession, most recently as the Eastern Regional Business Enterprise Analyst for the Department of General Services, Bureau of Minority and Women Business Opportunities. Some of Harold's clients have included major pharmaceutical corporations, Police Departments, colleges and universities, and state and county government agencies.

U. Harold Levy has published several articles on topics relating to Equal Employment Opportunity and Affirmative Action, Equity Issues, Student Recruitment and Retention, Civil rights and Human Resource Issues. A graduate of the Pennsylvania State University, Harold Levy has a Bachelor's degree in International Relations, a Master's Degree in Public Administration and is a certified Mediation Counselor. Mr. Levy is the recipient of many awards including the prestigious Administrative Service Award at the University of Minnesota Duluth, and the Tri State Consortium of Opportunity Programs for New Jersey, New York and Pennsylvania. Mr. Levy is an adjunct Sociology at Northampton Community College and serves in several communities and professional organizations including Northampton County Human Relations Advisory Council to the Pennsylvania Human Relations Commission; American Association for Affirmative Action and as President of the Pennsylvania Black Conference on Higher Education. 

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