This training will provide useful information for anyone who has to investigate employee complaints. When an employee complains about improper activity in the workplace, management has to act quickly. In this training, participants will learn several tried-and-true steps for investigating the employee’s complaint. The training will also cover some pitfalls to avoid during investigations. Participants will also learn how to create good documentation and communicate the resolution to the employee who made the initial complaint.
When an employee complains about improper activity in the workplace, management has to act quickly. Conducting an investigation, the right way requires careful, deliberate action to arrive at the right solution that is defensible.
HR professionals newly responsible for employee relations; managers & leaders; anyone needing a better understanding of the process for investigating employee complaints.
Liz Janney, SPHR, SHRM-SCP worked in corporate Human Resources positions for 25 years before starting her own consulting company. In her practice, she works with small businesses and start-ups on establishing their human resources practices to give clients the tools they need to effectively manage their workforce. Liz focuses on compliance and effective, compassionate leadership. She also volunteers her expertise to various community groups. Liz holds a BA from Wittenberg University.